Friendly, honest and prompt
MD's was highly recommended on the local Facebook group, and I can see why. Matthias showed up on time with good text communication from the office letting me know he was on his way, gave me an honest assessment of my repair vs. replace options, then was able to schedule the installation of my new furnace and ac within only a few days once I made that choice. He gave me a good walkthrough of programming my new smart thermostat, and the office handled all the warranty registration and rebate paperwork for me. Top notch service all around.