Excellent service
We needed to replace our 20 yr old furnace and AC. Phil came out and reviewed our existing system, analyzed our heating and cooling requirements, and provided quotes on four replacement options. He was very helpful in explaining all the different features and options, making it easier for us to choose the system that best fit our needs. When it came to the installation, Franklin and his crew did a great job. They were on time and Franklin took the time to explain their process and the alterations needed for the new higher efficiency furnace. He and his team were very professional and efficient in getting the job done. They left the work area was left at least as clean as it was when they started. After a couple days with the new system running, I had questions about how the new smart thermostat was operating the system. Franklin identified settings that could be changed to have the system operate as we desired. All in all, great service and very competitively priced. We are very happy we chose IMS!