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There’s a reason we call our dealers experts. Actually there are three: intensive training, proven customer satisfaction and a willingness to go the extra mile. Sure, expert is a strong word. But they’ve earned it.
To ensure your local Carrier® experts recommends the products that make the most sense for you, your family and your home, let them know what matters most to you.
You might consider these questions:
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Carrier® Factory Authorized Dealers haven’t earned their distinction just by selling and servicing Carrier parts. They must consistently perform to rigorous standards to qualify for factory endorsement.
Factory Authorized Dealers:
Ask your dealer for a copy of the guarantee for details and limitations.
The Carrier President’s Award recognizes Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence.
The Carrier President’s Award is our highest dealer honor. This annual award is designed to encourage self-analysis and reward individuals who have exceeded high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers, who are held to an even more exacting set of standards. We award this honor to our deserving dealers to support business improvements and show gratitude for their customer loyalty. Recipients serve as role models, sharing “best practices” to help cultivate excellence across the dealer group.
These are just a few of our prestigious President’s Award winners. Please continue to check back here for the latest dealer spotlights.
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Amber Heating & Air Conditioning recently received the 2016 President’s Award from Carrier.
A Long Tradition of Quality Service: Comfort Craftsmen for Over 57 Years!
With over 57 years of experience Amber Heating & Air Conditioning has been an industry leader in excellent service in Chicagoland and Northwest Indiana. That reputation was solidified this year when Carrier Corporation bestowed upon it the Carrier® President’s Award, the highest honor available. This is the third time Amber Heating & Air Conditioning has received the President’s Award.
“We believe the best way to serve our customers is to look out for their health, safety & comfort.”
As Comfort Craftsmen, Amber is dedicated to providing quality service to homeowners and businesses, making each experience a pleasant one! We work to earn our customers’ continued goodwill, trust and business. We are able to provide our customers with expert advice by keeping up with the latest technology, trained technicians and competitive pricing. This philosophy is implemented into each job ensuring quality service every time.
From the Amber Heating & Air Conditioning team:
We would like to express our gratitude for to all those that allow us to serve their homes. Our Customers’ continued trust and goodwill are very much appreciated. We know there are many choices in choosing a heating and air conditioning service provider and we are dedicated to being the best.
"This award recognizes Amber Heating & Air Conditioning’s commitment to excellence and Carrier is proud that they are ambassadors of our brand," said Chris Nelson, president, North America HVAC Systems & Service, Carrier. "Amber Heating & Air Conditioning is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole."
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Aqua Plumbing & Air recently received the 2016 President’s Award from Carrier.
Aqua Plumbing & Air has been Sarasota and Manatee Counties’ most trusted name in plumbing services since 1974. Over the years, Aqua Plumbing & Air expanded to include air conditioning, electrical and water treatment services for residential, commercial and new construction applications. As a Carrier® Factory Authorized dealer, Aqua Plumbing & Air is held to high standards of excellence in its delivery of products, knowledge, and services. Aqua provides its customers with a 100 percent satisfaction guarantee.
“We are so pleased to have won this prestigious award that recognizes the hard work of each employee at Aqua Plumbing & Air,” said John Miller, President of Aqua Plumbing & Air. “All of our employees recognize the importance of providing excellent customer service, and they deliver that on a daily basis.”
The selection criteria for this year’s award included a focus on performance, integrity, management, operational excellence and the delivery of cutting-edge technology to customers. President’s Award winners have provided proven superior customer service, excellent value and success in representing the Carrier brand throughout their community.
“This award recognizes Aqua Plumbing & Air’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Aqua Plumbing & Air is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Cal Air Cooling & Heating recently received the 2016 President’s Award from Carrier.
Cal Air has specialized in service and add-on replacement, with new construction mostly on light commercial and custom homes. We have also installed air conditioning in churches, large server rooms, co-generation plants and performed Aeroseal duct sealing on over 300 shafts at the Aria Hotel in City Center Las Vegas.
Cal Sanders, owner of Cal Air Cooling & Heating, has given back to his community for years serving young men in scouting since 1974 in one way or another, from Varsity Coach to Explorer Advisor to Venturing Advisor and finally as Assistant District Commissioner. Much of his service to the youth has been with young men ages 14 to 18 in the high adventure side of scouting, taking them up through major hikes like Zion’s slot canyons and down through caves using repelling gear. He helped young men build the white water kayaks repeatedly used in water adventures. With 6 daughters of his own, he was nearly as involved supporting young women’s camps, canoeing, repelling, hiking, archery, etc. for many years.
With Carrier’s assistance Cal has been able to continue his learning, becoming certified in air balance, duct sealing, load calculations, IAQ, and NATE®. Continued learning through Carrier University has been a great resource and has fostered Cal’s love for learning.
Cal’s vision was not limited to success in business. His years were also dedicated to a rich marriage to Mary Ann Dulaney, to their 7 Children, and to their religion. Cal designed and built 3 homes over the years. Besides the 22 family members Cal Air has employed over 37 years of business, scores of employees were drawn to a place where they could work with integrity. To Cal, the worth of an employee who made a mistake has been greater than a lost profit. Even when high standards forced Cal to let an employee go, they felt his love and kindness. At least 8 of Cal’s technicians went on to form their own A/C companies, at times returning to seek his advice, which he gave. Cal’s generosity allowed Cal Air to donate labor and resources to many people in need of A/C repairs or entire systems. Characteristic of Cal, he has given quietly and anonymously to other charitable causes.
Cal caught the attention of other organizations. One rapidly growing A/C contactor sought out Cal for his character and knowledge, where he became a co-owner for three years. Later, Southern Nevada Air Conditioning, Refrigeration, Service Contractors Association (SNARSCA) elected him as a board member. Soon after, they elected him as president where he served for 3 years. As president of that organization, he finished raising an earlier $100,000 commitment to the College of Southern Nevada’s air conditioning program. This money created an endowment fund for future students to enter the trade. Cal also convinced SNARSCA to become an affiliate of the Air Conditioning Contractors of America (ACCA). Cal’s colleagues surprised him in 2014 with the Contractor of the Year award. Additionally, Carrier presented Cal Air with the prestigious President’s Award in 2016.
The honorable reputation of Cal Air in the Las Vegas Valley is a tribute to its namesake, Cal Sanders.
“This award recognizes Cal Air Cooling & Heating’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Cal Air Cooling & Heating is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Christian Heating and Air Conditioning recently received the 2016 President’s Award from Carrier.
Family owned and operated since 1989
Christian Heating and Air Conditioning was started in the spring of 1989 by Dave Peppelman. Dave has now been in the industry for twenty-seven years. Throughout that time, Dave has increased his industry skills and personal skills, but perhaps more importantly, he has increased his will to help. Dave is hoping to help make someone else’s life more comfortable.
The company is named Christian because the company was dedicated to the Lord. After all the years of the Lord providing for him, Dave wanted to give back to the Lord in some way. As an owner, Dave is dedicated to helping those less fortunate and extending a helping hand to ones in need.
This company is not only a business, it is a ministry. It is set on standards that are higher than man’s own. Our goal is to run this company in a way most pleasing to the Lord. Treating employees and customers as we would want to be treated along with running a business as if we are all part of one big family is our plan.
We are committed to keeping our goal of “Setting the Highest Standards in the Industry” in three ways:
The Carrier Dealer Hall of Fame is a distinction given to proven leaders in the industry. Designees have dedicated their lives to giving back and standing by the promises they’ve made to their employees, their customers and to their communities. Though this kind of character is shared by many Factory Authorized Dealers, what sets Hall of Fame members apart is perseverance–an unwavering commitment to high principles over a lifetime of service.
Carrier Factory Authorized Parts have been designed and built specifically for your Carrier equipment, helping to restore your system to its original performance.
Factory Authorized Parts:
Should you ever require a service call, ask your dealer to use Carrier Factory Authorized Parts.
Don’t let your energy dollars slip through the cracks.
If you feel you’re paying too much for your utility bills, it’s time to talk to your local Carrier® Energy Expert. The extensive high-level training our Carrier Energy Experts receive enables them to provide a Carrier 360° evaluation on your home, from your floorboards to your roof shingles and every square inch in between. Using state-of-the-art home-performance technology, they can help your home feel more comfortable, lower your energy bills and even improve your air quality.
Curious to learn more? Get interactive energy tips, compare your home’s energy use to similar homes across the country, debunk common energy audit myths and, of course, find one of our Carrier Energy Experts in your area.
Rebates, seasonal promotions and a variety of flexible financing options make the decision to go with a Carrier system even easier. And with our high-efficiency systems, you’ll continue to save money on your heating and cooling bill year after year. See your dealer for details.
For more information about Carrier® products or to learn how your home can benefit from a Carrier system, contact a dealer today.