Which heating and cooling system is best suited for where I live? Is my house wasting energy? And how good is my indoor air quality, anyway? Knowing all the answers would improve your family’s comfort, your utility bills and even your health. But let’s face it, you’re no HVAC expert. Fortunately, we can help.
The way we see it, you’re the world’s leading expert in what you want from a heating and cooling system. Our expertise is simply making it happen. Whether you’re after home comfort or air quality―or both―we’d be happy to recommend solutions that meet your unique needs and your budget. Now, and in the long run.
To ensure your local Carrier® expert recommends the products that make the most sense for your house, your lifestyle and any special needs for your family, be sure to let your expert know what matters most to you. Not sure? Consider these questions:
Want to get a recommendation even before setting a meeting? Take a moment to explore our interactive product finder
If you don’t know a heat pump from an evaporator coil, we assure you, you’re not alone. Here are a few questions to ask your expert that will get you up to speed in no time:
Get to know your expert by asking him or her questions like:
Three powerful words that define what it means to be recognized as a Carrier® Factory Authorized Dealer—and what you should expect from your experience as one of their customers.
Carrier Factory Authorized Dealers have earned their distinction—it's not "given" to them. And it's not about what they are, but what they've done and continue to do: they go to work and get the job done.
Factory Authorized Dealers must perform to rigorous national standards consistently and continually in order to qualify for factory endorsement. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair.
Factory Authorized Dealers send their sales representatives to Carrier University. Here, they learn to efficiently identify and recommend solutions that provide excellent comfort and value specific to your needs, while incorporating Carrier products that are energy efficient, reliable, quiet, and environmentally sound.
Factory Authorized Dealers adhere to a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage, and fulfilling warranty obligations in a timely manner.
Carrier Factory Authorized Dealers take pride in doing the job right...and it's this performance that we recognize. At Carrier Corporation, we know that how you ultimately feel (in your home and about the Carrier brand equipment) has a lot to do with the dealer's performance. That's why we evaluate not only how well they can take care of your home comfort system, but also how well they take care of you as a customer. You'll benefit from work that is done...
Factory Authorized Dealers employ NATE-certified technicians who have passed a stringent set of core and specialty exams to ensure their technical competency. They also receive ongoing training specific to Carrier technology and products.
Strictly adhering to Carrier installation and service procedures, they use genuine Carrier Factory Authorized parts whenever possible to ensure that your system performs as promised, preserving its original efficiency and sound levels.
Factory Authorized Dealers are also certified by the Environmental Protection Agency for proper refrigerant handling.
Committed to the utmost in integrity and professional service, Carrier Factory Authorized Dealers actively solicit and respond to customer feedback to maintain an exemplary satisfaction score in a Carrier-approved customer satisfaction program.
Your Carrier Factory Authorized Dealer has met Carrier's rigid criteria and close scrutiny for the quality of their products, knowledge and service. We are so confident that you will be comfortable—not only with your Carrier heating and cooling products, but with your Carrier Factory Authorized Dealer—that we back it up in writing with a 100% satisfaction guarantee: If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, your Carrier Factory Authorized dealer will correct the problem or remove the equipment and refund your purchase price. Ask your Dealer for a copy of the guarantee for details and limitations.
The fact that you’re either already working with—or considering working with—a Carrier Factory Authorized Dealer says that you demand superior quality and you expect excellent service. Period. Well, you’re in the right place, because so do we. Carrier Factory Authorized Dealers: Done. Right. Guaranteed.
What are Factory Authorized Parts and why should you ensure your dealer is using them when servicing your equipment?
Factory Authorized Parts are those parts that have been designed and built specifically for your Carrier equipment. These parts are the perfect fit, restoring your equipment to its original performance.
If your equipment should need a new part, when your dealer uses Factory Authorized Parts they:
Should you ever require a service call, ask your dealer to use Carrier Factory Authorized Parts.
You take about 24,000 breaths every day. So it only makes sense to spend a minute or two thinking about what you’re actually breathing. After all, allergens, pollution, mold, bacteria, cleaning chemicals, smoke and more all hurt the quality of your air. But go on and take a deep breath: Our Carrier® air quality experts are here to help
According to the EPA, the indoor levels of air pollutants are often higher than outdoor levels, sometimes as much as 100 times greater.1 What’s more, most homes have at least one air quality problem, ranging from temperature and humidity issues to particle allergens, chemical pollutants and high carbon dioxide and monoxide levels.
In just 30 minutes a Carrier trained expert can test your home’s air with the Indoor Air Analyzer to identify the invisible hazards lurking in your home. The device generates an easy-to-read report that your Carrier expert will share with you. And to make sure you breathe easier as well, they’ve mastered the complete line of Carrier healthy home solutions that will address your specific air issues and questions, including:
If so, be sure to ask your Carrier expert about our Infinity® and Performance™ air purifiers. Their patented technology is uniquely designed to efficiently capture a variety of microscopic airborne particles—and actively kills or inactivates airborne germs like bacteria, molds and viruses, including the viruses that can cause the flu and cold. No other whole home air cleaning product on the market today matches the germicidal capability of our Infinity and Performance™ air purifiers.
The President's Award, started in 2007, is Carrier's highest honor for its dealers. This annual award is designed to encourage self-analysis and reward individuals who have excelled in customer relations. Its goal is to support business improvements and show gratitude for their customer loyalty. This award presents the opportunity for recipients to serve as role models, share "best practices" and otherwise offer peer mentoring to help cultivate excellence across the dealer group. Carrier Factory Authorized Dealers who have earned this distinction in previous years will be recognized as a Past President's Award winner on the Carrier Dealer Locator.
President's Award recipients are businesses that far exceed high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers—who are held to an even more exacting set of standards. A President's Award winner is a company that we at Carrier Corporation recognize and hold up to other dealers as an example of true excellence. It is an enterprise whose leadership, integrity and performance we hope all dealers will aspire to emulate.
For President's Award Dealers, it's your satisfaction—not just a sale—that counts. That's why they strive to provide personal follow-up and quick, knowledgeable solutions to your home comfort problems. They also keep ahead of the industry with specialized training. All of this makes a big difference when you have to make big decisions about your home comfort.
These are just a few of Carrier's prestigious President's Award winners. Please continue to check back here for the latest dealer spotlights.
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Advanced Heating & Cooling recently received the 2016 President’s Award from Carrier.
Advanced Heating & Cooling is a heating and cooling company based in Morgantown, WV, and the area’s only Carrier® Factory Authorized Dealer. Founded in 2000, they specialize in residential, new construction & commercial heating and cooling. Advanced Heating & Cooling services all brands, makes and models of heating and cooling products.
To illustrate their worthiness for the award Advanced Heating & Cooling participates in development projects like “partnering” with St Francis Catholic School and sponsoring Ronald McDonald House Children’s Charities. Being named Morgantown’s People’s Choice for best heating and cooling company and having won Carrier’s "Top Gun Award" for best in residential sales in the Pittsburgh region four times proves their customer satisfaction ratings and business growth.
Of winning the Carrier President’s Award Advanced Heating & Cooling President Dave Seman said, "Winning the President’s Award has been a goal of ours for several years now. I am extremely proud of our team for accomplishing this goal, which truly requires a group effort. Thank you to all of our loyal customers for placing your trust in our company which of course winning the President’s Award would be impossible without."
"This award recognizes Advanced Heating & Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand," said Chris Nelson, president, North America HVAC Systems & Service, Carrier. "Advanced Heating & Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole."
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Brody-Pennell Heating, Air Conditioning and Electrical Contractors recently received the 2016 President’s Award from Carrier.
Opening our doors in 1945, Brody-Pennell has been the Greater Los Angeles area’s most trusted and experienced HVAC technicians for decades. A dealer of Carrier® products and heating and cooling systems for over 50 years, we are today the only Carrier Dealer in the West Los Angeles area. With over 70 years’ experience in residential and commercial heating and cooling, we have the expertise and the know-how to bring our customers unique solutions to all HVAC needs and concerns.
Though we are one of the longest-running HVAC companies in the Los Angeles area, we pride ourselves on offering the most up-to-date and efficient heating and cooling system technologies including smart home integration, wireless system controls, digital programmable thermostats, and indoor zoning controls. While the HVAC technologies continue to evolve, we evolve along with it, continually training and mastering the latest in emerging HVAC products and machinery.
Brody-Pennell Heating and Air Conditioning is the product of a merger between Jack Pennell and his HVAC Company – Started in 1945 – and Brody Heating and Air Conditioning that occurred in 1999. With over 70 years in the HVAC industry, we have the knowledge, technical know-how, and latest technologies under our belts and we are here to serve the Greater Los Angeles area with our heating and air conditioning services. Our utmost goal is 100% unmatched customer satisfaction! We employ only the most knowledgeable and friendly HVAC service technicians, who are licensed, NATE® (North American Technician Excellence) certified and insured, and are a Factory Authorized Dealer of Carrier Brand HVAC Products.
Other notable accomplishments include the following:
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Burns & McBride Home Comfort recently received the 2016 President’s Award from Carrier.
Burns & McBride Home Comfort, a heating and air conditioning company serving homeowners throughout Delaware and Southeast Pennsylvania, was recently honored with Carrier's prestigious President's Award. Started in 2007 to reward contractors who excel in customer service, serve as role models, and share "best practices," the President's Award is Carrier's highest honor.
This is the fourth year in a row that Burns & McBride has received this award, making them part of a very small fraternity of dealers. This feat is possible only by Burns & McBride’s consistent ability to deliver upon their promise of providing “True Comfort” to their customers. According to Tom McBride - “We have succeeded by focusing on those things that are truly important to our customers when calling a heating and air conditioning company, such as prompt service by trained service people with the parts they need to fix a problem, appointments that fit our customers’ busy days, respect for their homes and property, getting things fixed the first time, and an unconditional 100% money back guarantee”.
About Burns & McBride Home Comfort
Burns & McBride Home Comfort is a family owned and operated business dedicated to providing total home solutions to their Delaware and Southeast Pennsylvania neighbors. Based in Wilmington, DE, they have been in business for over six and a half decades. Burns & McBride Home Comfort is a full-service company offering heating, cooling, home security, heating oil and waste and recycling products and services. Additionally, Burns & McBride Home Comfort is a participating contractor in the Energize Delaware program. Burns & McBride Home Comfort has also gained an A+ accreditation rating from BBB.
For more information about Burns & McBride Home Comfort, visit www.burnsandmcbride.com.
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“This award recognizes Burns & McBride Home Comfort’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Burns & McBride Home Comfort is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Cota’s Comfort Heating & Cooling recently received the 2016 President’s Award from Carrier.
Cota's Comfort Heating & Cooling is your one-stop shop for home and commercial comfort and convenience. With a broad range of services and products, we have everything you need for state-of-the-art, energy-efficient heating, cooling, water heating, and air quality. Our licensed technicians provide accurate installation, conscientious maintenance, and long-lasting repairs that withstand intense use and weather. From furnaces, boilers, and heat pumps, to air conditioners, ductless options, gas fireplaces, water heaters, air quality products, and duct services, Cota's Comfort Heating & Cooling answers your expectations and requirements with proven-reliable solutions.
As a Carrier® Factory Authorized Dealer, Cota's Comfort Heating & Cooling is exceptionally qualified to install, maintain, and service your comfort systems. Factory Authorized Dealer is earned by meeting high standards of excellence in customer dedication, product knowledge, and upstanding business practices, such as maintaining the proper licenses, insurance, and quick fulfillment of warranty obligations. Our technicians receive ongoing training specific to installation, upkeep, and repair, staying current with innovations in technology and features.
Along with system upgrades, new install, and regular, proactive maintenance, Cota's Comfort Heating & Cooling delivers straightforward solutions to complex difficulties. We work on all makes and models, always striving to provide cost-effective repair work that meets your high expectations. Recognizing that problems with heating, cooling, and water heating units can be uncomfortable and unsafe, Cota's Comfort Heating & Cooling is always available when you need us. Since emergency repairs aren’t confined to nine to five, Monday through Friday, neither are we. Call us anytime, 24/7, and we will immediately focus on solving whatever difficulties you may face.
At Cota's Comfort Heating & Cooling, we go above and beyond to complete every project quickly. We offer special financing for your new Carrier equipment through Wells Fargo National Bank. Investing in superior products for your home comfort or responding to an unexpected emergency shouldn’t break your budget. When you take advantage of financing, you’ll enjoy convenient monthly payments, flexible financing terms, and convenient online account management. Contact Cota's Comfort Heating & Cooling at 865-293-6266 to learn about available financing options, special promotions, and the many rewarding services we offer to home and business owners throughout.
“This award recognizes Cota’s Comfort Heating & Cooling’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Cota’s Comfort Heating & Cooling is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Ductworks HVAC Services recently received the 2016 President’s Award from Carrier.
A family business built on value is the success story of Tom and Kurt Nichols, owners of Ductworks HVAC Services, a full service residential and commercial heating and air conditioning contractor located in Southington, CT. They specialize in the service and installation of Carrier® heating and cooling products as well as indoor air quality services. Ductworks is one of the leading contractors in CT for Eversource QIV rebate program, and has earned the Angie’s List Super Service Award, as well as their latest honor of Carrier President’s Award for the second year in a row. Their team of employees’ advanced certifications coupled with the latest technologies and equipment keep them on the cutting edge of their industry.
Kurt’s experience in HVAC started in trade school and into the workforce where he worked his way up to lead installer for a sheet metal installation company. In just a few short years the opportunity to start his own business presented itself. He took the risk and invested in equipment and vans, developing relationships with local contractors and builders to expand his business. His brother Tom, an engineering graduate from Northeastern University, got his technical and business experience in the corporate world, first as an engineer, then in technical sales and later as a national marketing/sales manager.
The next generation of the Nichols family has joined the business over the last couple years. Zachary, Tom’s son has just passed his testing for the State of Connecticut Unlimited S license and works in the field as one of our service technician. Amanda, Kurt’s daughter, holds a bachelor degree from Western Connecticut State University and is applying it in the marketing aspect of the business. She works closely with long time valued employee Lynn Sileo, who joined Ductworks out of the education field 10 years ago. Ben, Kurt’s son, has also just joined the Ductworks team and is starting his apprenticeship program towards his State of Connecticut license. Kurt and Tom continue to expand their workforce and are also expanding their building while reinvesting in new equipment, technologies and business practices. Triumph hinges on more than education, certificates, and advanced equipment. When you really get down to it customer satisfaction is the most important part of their business. Making the customer happy is what Tom and Kurt will tell you has made them a success.
“This award recognizes Ductworks HVAC Services’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Ductworks HVAC Services is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Duron Smith A/C & Heat, Inc recently received the 2016 President’s Award from Carrier.
Duron Smith A/C & Heat, Inc is a state licensed air conditioning and heating company that has delivered quality service to Brevard County since 1995. We service all brands of air conditioning, heating, and commercial refrigeration equipment. Our philosophy is very simple. We provide high-quality products, install those products correctly, and provide the best possible service with the least amount of hassle. Our factory trained technicians and installers are among the best in their practice, providing you the best in the industry.
We will perform all work in a professional manner, and we will treat you and your property with the respect it deserves. We are also there after the sale, providing you with instruction, information, support, and 24-hour service to ensure you are 100% satisfied with our products and service. We want your business for life and we are willing to “go the extra mile” for you.
“This award recognizes Duron Smith A/C & Heat, Inc’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Duron Smith A/C & Heat, Inc is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Edwards Heating & Air recently received the 2016 President’s Award from Carrier.
At Edwards Heating & Air, our dedication to quality extends to every service and product we provide. Since first opening our doors in 2001, we have continued to protect home and business owners in Acworth and across Acworth, Alpharetta, Cummings, Cartersville, Kennesaw and Woodstock, GA with conscientious workmanship, honest pricing, and exceptional products. By never failing to handle every project with care and dedication, we earn your satisfaction, recommendation, and business. We have continued to expand our list of clients by answering every call promptly, responding with courteous service, and delivering rewarding solutions. Whether you are in need of new installation, replacement, upkeep or repairs for residential or commercial, heating, cooling, ventilation, and air quality, know that Edwards Heating & Air gets results.
As a Carrier® Factory Authorized Dealer, Edwards Heating & Air meets strict requirements for business practices, such as proper licenses, insurance and liability coverage, and customer service. Our technicians participate in continued factory training, keeping current with advancements in techniques and technology, and adhere to strict installation and maintenance procedures. Our sales team is educated in leading-edge Carrier products, ensuring accurate recommendations for cost-effective, highly efficient, and reliable solutions to your specific circumstances. We specialize in heating, cooling, and air quality systems that are widely regarded as the world’s best. Leading the industry in design and engineering, Carrier products offer unprecedented convenience, economy, and luxury. These systems don’t just regulate temperature, they improve your everyday life.
Edwards Heating & Air continues to look for new ways to improve service. We hire only NATE-certified, extensively experienced, and dedicated professionals. We offer a wide range of products, from ductless options to heat pumps, furnaces, air conditioners, and air quality systems, guaranteed to answer the most challenging comfort demands. To maintain your equipment in peak condition, promoting year after year of uninterrupted performance, we offer preventative service plans that are affordable, convenient, and effective. If you are ever confronted with a malfunction, the team from Edwards Heating & Air is always available, 24 hours a day, 7 days a week, to provide the skilled assistance you need. Through our partnership with Carrier, we offer flexible financing options to facilitate your investment into superior quality heating and cooling. Our ongoing dedication to your complete satisfaction is evidenced by our complaint-free, A+ rating by the Better Business Bureau. At Edwards Heating & Air, we do things right, every time.
"This award recognizes Edwards Heating & Air’s commitment to excellence and Carrier is proud that they are ambassadors of our brand," said Chris Nelson, president, North America HVAC Systems & Service, Carrier. "Edwards Heating & Air is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole."
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Hutchinson Plumbing Heating Cooling recently received the 2016 President’s Award from Carrier.
Three Generations of Expertise, Quality & Integrity.
Hutchinson has been serving New Jersey, Pennsylvania and Delaware for generations through the guiding principles of its founders. George H. Hutchinson, Sr., and sons William A. Hutchinson, Sr. and George H. Hutchinson, Jr. founded the Hutchinson family business in 1948. George and his sons started Hutchinson with their accumulated wealth – $35 in a cigar box. They succeeded, and by the mid-1960s, they were Haddonfield’s largest and most successful plumbing contractor.
When founder George Sr. passed away in 1966, his sons and co-founders Bill Sr. and George Jr. retained their co-ownership and leadership roles, continuing to build the business.
As the Haddonfield/Cherry Hill area changed from a rural community to a more populated suburban area, Hutchinson grew to meet the needs of their growing number of neighbors. The business was built on, and maintains, a strong philosophy that service matters. A simple, straight-shooting approach has served Hutchinson – and its customers – well.
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Plumbline Services recently received the 2016 President’s Award from Carrier.
Jeff Belk, President, founded Plumbline Services out of his basement of his home in Castle Rock, CO in 1998. He wanted to start a company that focuses on delivering exceptional customer care. We work hard to earn the client’s trust and the right to service their home needs. Over the last 18 years, Plumbline Services has earned a strong reputation and has grown to be one of Denver’s premier plumbing, heating, cooling and electrical companies.
As we continue to expand, our mission remains the same: to deliver more than promised to our clientele and be a model of excellence in all we do. Whether it’s in the office or in your home, we strive to do what’s right. We pride ourselves on the quality of our team and our workmanship knowing this is fundamentally essential to a sustained organization.
As a leader in the industry, receiving the Carrier® President Award is an extreme honor and a testament to our employees’ hard work and commitment to our core values. We promise to uphold Carrier’s high standards of leadership, integrity and performance in every department.
We would love to earn your trust and the right to service your home. We invite you to join our thousands of happy customers who benefit from our industry expertise, professionalism and experience. Be reassured that you and your home are cared for and the job is done right the first time by making Plumbline Services your first call. We always stand behind our products and services with a 100% guarantee satisfaction. Please visit our website, www.plumblineservices.com, for more information.
“This award recognizes Plumbline Services’ commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Plumbline Services is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Superior Air recently received the 2016 President’s Award from Carrier.
Consistent. That one word is the core of Superior Air. We strive to consistently provide excellent customer service, consistently provide quality workmanship and offer a highly identifiable product that consistently is a top market performer. When Superior Air was first founded over 20 years ago, it was on a shoe string budget, with a shoe string size staff: exactly two – one in the office and one in the field. Those same two people are at the helm of Superior Air; again it is a consistent presence in both our market community and our trade community. We can now add that we have consistently won the Carrier® President's Award. That recognition from an industry that we have chosen to not only make a living by, but to make a profession out of, is humbling.
For those who are unfamiliar with the Superior Air story, it began over 20 years ago on the idea that the light commercial and residential markets were under-served with an HVAC contractor who was committed to bringing the high quality service that was usually reserved for industrial and large commercial firms. Most scoffed at the feasibility of it, but after over 20 years we can say that it is a market that was hungry for high quality workmanship and an identifiable product name: Carrier. Today, our standards are imitated by most in the Central Valley Contracting Market and it is both flattering and encouraged, as it continues to set the standard in contracting, as well as educates the community and consumer on improving indoor air quality, curbing utility costs and the function of HVAC equipment. We believe that understanding how something works makes a customer more inclined to want a higher efficient HVAC system and one that provides increased comfort and cleaner air inside his or her interior space.
Aside from our consistent sales in the retrofit and Add-On Replacement market, we have a consistent team in our office and in our service field. It is one thing to install top rated equipment in a highly professional manner, one in which we are audited by both Southern California Edison and are a Platinum Contractor with, but as well as meeting our HERS rater guidelines at 100%. We also provide a highly specialized team of technicians to service this equipment, building on a consistent and loyal customer base, adding that most of Superior Air's clients are derived from word of mouth referrals. We provide a live person to answer your call and listen to the concerns that our customers have and those individuals are absolutely consistent in scheduling, keeping customers informed and providing quality customer assistance when needed. It is these last two areas that are often missed with a contractor, especially as a business grows, but we have felt it is the spine of the company and one that makes all of our customers feel valued and that is the epitome of our consistency at Superior Air: making all of our customers feel that they are valued; we do it because they are.
“This award recognizes Superior Air’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Superior Air is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”