Which heating and cooling system is best suited for where I live? Is my house wasting energy? And how good is my indoor air quality, anyway? Knowing all the answers would improve your family’s comfort, your utility bills and even your health. But let’s face it, you’re no HVAC expert. Fortunately, we can help.
The way we see it, you’re the world’s leading expert in what you want from a heating and cooling system. Our expertise is simply making it happen. Whether you’re after home comfort or air quality―or both―we’d be happy to recommend solutions that meet your unique needs and your budget. Now, and in the long run.
To ensure your local Carrier® expert recommends the products that make the most sense for your house, your lifestyle and any special needs for your family, be sure to let your expert know what matters most to you. Not sure? Consider these questions:
Want to get a recommendation even before setting a meeting? Take a moment to explore our interactive product finder
If you don’t know a heat pump from an evaporator coil, we assure you, you’re not alone. Here are a few questions to ask your expert that will get you up to speed in no time:
Get to know your expert by asking him or her questions like:
Three powerful words that define what it means to be recognized as a Carrier® Factory Authorized Dealer—and what you should expect from your experience as one of their customers.
Carrier Factory Authorized Dealers have earned their distinction—it's not "given" to them. And it's not about what they are, but what they've done and continue to do: they go to work and get the job done.
Factory Authorized Dealers must perform to rigorous national standards consistently and continually in order to qualify for factory endorsement. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair.
Factory Authorized Dealers send their sales representatives to Carrier University. Here, they learn to efficiently identify and recommend solutions that provide excellent comfort and value specific to your needs, while incorporating Carrier products that are energy efficient, reliable, quiet, and environmentally sound.
Factory Authorized Dealers adhere to a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage, and fulfilling warranty obligations in a timely manner.
Carrier Factory Authorized Dealers take pride in doing the job right...and it's this performance that we recognize. At Carrier Corporation, we know that how you ultimately feel (in your home and about the Carrier brand equipment) has a lot to do with the dealer's performance. That's why we evaluate not only how well they can take care of your home comfort system, but also how well they take care of you as a customer. You'll benefit from work that is done...
Factory Authorized Dealers employ NATE-certified technicians who have passed a stringent set of core and specialty exams to ensure their technical competency. They also receive ongoing training specific to Carrier technology and products.
Strictly adhering to Carrier installation and service procedures, they use genuine Carrier Factory Authorized parts whenever possible to ensure that your system performs as promised, preserving its original efficiency and sound levels.
Factory Authorized Dealers are also certified by the Environmental Protection Agency for proper refrigerant handling.
Committed to the utmost in integrity and professional service, Carrier Factory Authorized Dealers actively solicit and respond to customer feedback to maintain an exemplary satisfaction score in a Carrier-approved customer satisfaction program.
Your Carrier Factory Authorized Dealer has met Carrier's rigid criteria and close scrutiny for the quality of their products, knowledge and service. We are so confident that you will be comfortable—not only with your Carrier heating and cooling products, but with your Carrier Factory Authorized Dealer—that we back it up in writing with a 100% satisfaction guarantee: If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, your Carrier Factory Authorized dealer will correct the problem or remove the equipment and refund your purchase price. Ask your Dealer for a copy of the guarantee for details and limitations.
The fact that you’re either already working with—or considering working with—a Carrier Factory Authorized Dealer says that you demand superior quality and you expect excellent service. Period. Well, you’re in the right place, because so do we. Carrier Factory Authorized Dealers: Done. Right. Guaranteed.
What are Factory Authorized Parts and why should you ensure your dealer is using them when servicing your equipment?
Factory Authorized Parts are those parts that have been designed and built specifically for your Carrier equipment. These parts are the perfect fit, restoring your equipment to its original performance.
If your equipment should need a new part, when your dealer uses Factory Authorized Parts they:
Should you ever require a service call, ask your dealer to use Carrier Factory Authorized Parts.
Ever find yourself reaching for a sweater even when the heat is cranked? Or sweating your AC’s inability to keep the August heat outside? Unfortunately, the problem could hide anywhere, from insulation to a drafty door―or even an inefficient heating and cooling system.
If you feel you’re paying too much for your utility bills, it’s time to talk to your local Carrier® Energy Expert. Unlike other energy auditing companies, our knowledge goes far deeper than insulation and windows. We know the ins and outs of your air conditioner, furnace and ductwork as well. In fact, we know everything about whole-home performance, from your floorboards to your roof shingles, and every square inch in between.
The extensive high-level training our Carrier Energy Experts receive enables them to provide a Carrier 360° evaluation on your home. Using state-of-the-art home performance technology, they can ultimately help your home feel more comfortable, lower your energy bills and even improve your air quality.
Curious to learn more? Get interactive energy tips, compare your home’s energy use to similar homes across the country, debunk common energy-audit myths and, of course, find one of our in your area.
You take about 24,000 breaths every day. So it only makes sense to spend a minute or two thinking about what you’re actually breathing. After all, allergens, pollution, mold, bacteria, cleaning chemicals, smoke and more all hurt the quality of your air. But go on and take a deep breath: Our Carrier® air quality experts are here to help
And to make sure you breathe easier as well, they’ve mastered the complete line of Carrier healthy home solutions. Just as important, they know how to evaluate your home to make sure you choose the right air quality products. And of course, they will make sure everything is properly installed.
So when you use our locator to choose a Carrier expert, be sure to look for the Carrier Healthy Air Expert designation. It means he or she is a bona fide guru on a wide variety of indoor air quality topics including:
If so, be sure to ask your Carrier expert about our Infinity® air purifier. Its patented technology is uniquely designed to efficiently capture a variety of microscopic airborne particles—and actively kills airborne germs like bacteria, molds and viruses, including the viruses that likely caused the flu and colds you just went through. No other whole home air cleaning product on the market today matches the germicidal capability of our Infinity air purifier.
The President's Award, started in 2007, is Carrier's highest honor for its dealers. This annual award is designed to encourage self-analysis and reward individuals who have excelled in customer relations. Its goal is to support business improvements and show gratitude for their customer loyalty. This award presents the opportunity for recipients to serve as role models, share "best practices" and otherwise offer peer mentoring to help cultivate excellence across the dealer group. Carrier Factory Authorized Dealers who have earned this distinction in previous years will be recognized as a Past President's Award winner on the Carrier Dealer Locator.
President's Award recipients are businesses that far exceed high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers—who are held to an even more exacting set of standards. A President's Award winner is a company that we at Carrier Corporation recognize and hold up to other dealers as an example of true excellence. It is an enterprise whose leadership, integrity and performance we hope all dealers will aspire to emulate.
For President's Award Dealers, it's your satisfaction—not just a sale—that counts. That's why they strive to provide personal follow-up and quick, knowledgeable solutions to your home comfort problems. They also keep ahead of the industry with specialized training. All of this makes a big difference when you have to make big decisions about your home comfort.
These are just a few of Carrier's prestigious President's Award winners. Please continue to check back here for the latest dealer spotlights.
Carrier proudly presents the 2014 President’s Award to Above Air, Inc. Through their professionalism and high level of customer service, Above Air, Inc. truly exemplifies the qualities of an outstanding contractor.
After over 20 years in business and looking back, as a consecutive two-time Carrier® President’s Award winner, I and my staff of Above Air reflect on the challenges, sacrifices, and perseverance that it took to become recognized by the HVAC industry and its peers.
Through hard work and dedication spread over so many years by so many of our employees of the past and especially our finest-ever employees of today, those efforts are again recognized in the honor of this second consecutive award.
I once heard some simple statements to live by and they are certainly true here today, “If it came in cans everyone would have it” and “never be afraid to get your hands dirty”. I’ll certainly say that I’ve insisted that my staff maintain only the highest standards in the industry, “which hasn’t made me the easiest guy to work for”. Now my staff can be proud of their accomplishments, through this hard-earned second consecutive Carrier Presidents Award.
I thank and congratulate my staff at Above Air for their commitment to excellence and their achievement in the HVAC industry. Above Air has truly taken its place as a leader in our industry, and a company that works every day to earn the respect that comes with such an accomplishment.
To Carrier and our peers, we thank you for this recognition. To my dedicated employees, your hard work and dedication is truly recognized and greatly appreciated.
“The President’s Award is designed to encourage and recognize dealers who have continually focused on customer satisfaction,” said Chris Nelson, president, residential and commercial systems, Carrier. “This year’s winners provided superior customer satisfaction while delivering exceptional customer value and successfully representing the Carrier brand in their communities.”
Carrier proudly presents the 2014 President’s Award to Comfort Master of Sacramento. Through their professionalism and high level of customer service, Comfort Master of Sacramento truly exemplifies the qualities of an outstanding contractor.
Comfort Master of Sacramento has been serving the greater Sacramento area for 44 years.
We started in the 1970's with remodel, replacement and service. In the 1980's we added new construction and apartments. The 90's took us back to replacement and only design/build for new construction. The 2000's until now our major construction basis is replacement, service and indoor air quality products.
Over the years our organization has developed a customer base which not only provides repeat business but also referrals to friends and families, giving us a large extended family of customers. We provide a source for free information and education on heating and air conditioning products; Comfort Master of Sacramento very much enjoys the trust and faith our customers place in us.
With Carrier's high efficiency products and factory trained, NATE certified installers and technicians, we always are trying for 100% customer satisfaction. Our staff, technicians and customers are excited that Comfort Master has been recognized as a 2014 President's Award recipient. Our expectation is for our people to offer the best for our customers. Our customers always come first.
Carrier proudly presents the 2014 President’s Award to EFFICIENCY MECHANICAL, INC. Through their professionalism and high level of customer service, EFFICIENCY MECHANICAL, INC. truly exemplifies the qualities of an outstanding contractor.
EFFICIENCY MECHANICAL, INC. has been in business since January 1986. Since that time we have developed an excellent reputation in the construction field for being reliable, affordable, and above all superior in work design & performance.
At EFFICIENCY MECHANICAL, INC. we have the capability of handling all of your cooling, heating and ventilation needs. From design, heat load calculations, zoning system and duct design and fabrication to installation and service, no job is too big or too small. We have a full custom sheet metal shop to meet your needs. Our service department (radio dispatched valley wide) attends manufacturers’ seminars throughout the year to keep pace with the latest technologies. We also have service agreements available.
We specialize in custom duct design using all sheet metal duct. We feature CARRIER air conditioning for the measure of quality you deserve. All this adds up to a high quality-high efficiency air conditioning system, which ultimately results in lower cooling and heating costs and better air quality for the homeowner.
We welcome you to see our showroom at 12247 S. GILBERT RD. where we have on display functioning heating and cooling units, state of the art zoning systems and thermostats, a full line of exhaust fans, and a custom designed exposed duct system.
Since we install all types of heating and cooling systems, we can objectively evaluate your specific situation and make a recommendation on what each individual home may need. We also offer our services to meet with the homeowner to go over options that are available to them, as we realize how valuable your time is. At EFFICIENCY MECHANICAL, INC., customer satisfaction is our goal!
EFFICIENCY MECHANICAL, INC. is an active member of the Better Business Bureau (BBB) and the Air Conditioning Contractors of Arizona (ACCA). With our competitive prices and quality air conditioning systems, you can rest assured that you'll be getting the best for your money.
Carrier proudly presents the 2014 President’s Award to Frisbee's Inc. Through their professionalism and high level of customer service, Frisbee's Inc.. truly exemplifies the qualities of an outstanding contractor.
Frisbees is very proud to be part of such an elite group of dealers around the nation. Our entire business was built on the very standards that this award recognizes its dealers for.
The late Ray S. Frisbee started Frisbee Plumbing and Heating in 1960 with an emphasis not only on quality, professional workmanship but also unsurpassed customer service. It was the reputation of Ray’s commitment to excellence that allowed Frisbees to grow and prosper.
Frisbees is a Plumbing, Heating, AC and Electrical dealer in Sioux Falls, SD. At Frisbees, we specialize in homeowner comfort! No other company offers such a wide range of complete services under the same roof! At Frisbees… quality comes first. Integrity is never compromised. And customers are the focus of everything we do. Even though we offer a huge selection of services, each service we offer is the best in the business. That is one reason why we became a Carrier® Factory Authorized Dealer; we believe Carrier has the best systems in the business.
We are always adding more to meet our customers’ needs, and we only hire the best people for the job to be part of the Frisbees team. That means you have the best technicians from the best company putting all of their experience and skill into every project we do for you.
So make the call to Frisbees now, and see what we can do for you! You can also check out our website, www.frisbeesinc.com, for a full list of our products and services. We guarantee you’ll be impressed with what you find.
Carrier proudly presents the 2014 President’s Award to Northeast Georgia Heating and Air Conditioning. Through their professionalism and high level of customer service, Northeast Georgia Heating and Air Conditioning. truly exemplifies the qualities of an outstanding contractor.
With more than 30 years in the heating and cooling business, Northeast Georgia Heating and Air Conditioning is dedicated to providing the best possible service for you and your family. You can count on us to provide you with a system and solution that fits your family's unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.
To assure your satisfaction, we start by asking questions. If we don't provide what you need and want, we're not doing our job.
Second, we work with the leader in home heating and cooling equipment, Carrier.
Third, we train each employee to see your job through from start to finish, making sure the unit or system performs up to your expectations.
Finally, we provide quick, professional service and complete service plans to keep your systems operating at peak efficiency. It's all part of our tradition of service - assuring your complete satisfaction. Visit our website, www.negahvac.com for more information.
Why Choose Northeast Georgia Heating and Air Conditioning?
Northeast Georgia Heating and Air ConditioningYou Can Count On Us!
Carrier proudly presents the 2014 President’s Award to TLC Services. Through their professionalism and high level of customer service, TLC Services truly exemplifies the qualities of an outstanding contractor.
Northern Virginia residents know how quickly and dramatically weather can change here in our great state. TLC Services understand HVAC systems must be adaptable to these conditions and that our customers rely on our services 24/7 when their systems fail. We are proud to be their chosen HVAC company and are honored to be awarded this prestigious award for the fifth consecutive year. We will always stand by our 100% No Risk, Money-Back Customer Satisfaction Guarantee and will continue to provide our customers with:
Our Owner, Tom Noland began in 1999 with just himself and one truck. Through hard work, unmatched quality workmanship and superior customer service, TLC Services has grown into one of the largest and most certified HVAC companies in the Northern VA and Piedmont area. To this day you will still find Tom in the field, working beside his well-trained technicians. Tom grows his business every year, one well trained and honest employee at a time. We continually aim to expand our services to include everything a homeowner might need for their comfort and currently offer services for: Gas, Electric, Oil, Radiant or Geothermal Heating and Cooling, all plumbing services from a drain cleaning to full home re-piping, or tankless and hybrid water heaters to complete bathroom remodeling, whole house water filtration to main sewer line repair or replacement.
We also offer a full range of electrical services, including whole house generator installations. By pairing our professional expertise and dedication to our customers with the best products and materials available, TLC’s technicians offer HVAC, plumbing and electrical services second to none.