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BluEdge™ service agreement

Get the Edge. BluEdge™.

BluEdge meets all your needs
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The BluEdge™ service agreement is Carrier Commercial Refrigeration’s best-in-class service and aftermarket offering exclusively for customers and partners across Europe. Leveraging our history of innovation and deep product expertise, we deliver unmatched service experiences that are tiered to meet the precise needs of your business.

Explore BluEdge™ in detail


Carrier BluEdge™ service agreements offer maintenance, spare parts, fast technical support or improved system availability and performance, with three tiers to choose from to suit your refrigeration needs

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How We Ensure Highest Quality Customer Service

Service_network Expert and highly-qualified service engineer network

 knowledge_and_expertise Refrigeration knowledge and expertise

Best_service Serving customers to the absolute best of our abilities

 Maintenance Standard maintenance procedures and tools

Spare_parts Providing genuine Carrier spare parts

 Digital_services Digital services for IoT-enabled systems
Food_safety Focusing on safety and protection of sensitive customer stock
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Download the brochure
Download the brochure to learn more about how BluEdge service offerings can help protect your equipment and keep your Carrier Commercial Refrigeration systems operational longer.
Download the brochure
Enjoy the many benefits of BluEdge™

Confidence

CONFIDENCE

Protect

PROTECTION

Choice

CHOICES

Reliability

RELIABILITY

IOT_connected

IoT CONNECTED

Value-add

VALUE-ADD

Choose from three tiers of service designed to provide optimal value for your business:

CORE

ENHANCE

ELITE

Preventive Maintenance
Carrier system
 Tick
Tick Tick
Third-party system(1)
 Plus Plus Tick
Leak Test and Inspection(2)
Carrier System
 Plus Tick Tick
Third-party system
 Plus Plus Tick
Gas warning system check(3)
 Plus Plus Tick
Troubleshooting
24/7 Support
 Tick Tick Tick
Critical spare parts(4)
 Star
Tick Tick
Repair(5)
 Star Tick Tick
Leak identification and tightness test
 Star Tick Tick
Documentation maintenance and troubleshooting(6)
 STANDARD STANDARD STANDARD
Hygenical and technical cleaning
 Plus Plus Tick
Digital services(7)
 Plus Plus Tick

Plus  ADD-ON Tick  INCLUDED Star  Available on demand, separately chargeable.

(1) Subject to health check prior to provision of services

(2) Refrigerants under EU F-Gas Regulations – every 3, 6 or 12 mths, CO2 Systems on-demand

(3) Only applicable for CO2 Systems

(4) Includes critical spare parts only

(5) Includes labor

(6) Advanced Reports available on request as an add-on

(7) Includes connectivity and remote services as a minimum (HACCP reporting, energy management and other digital services provided as service add-on)

Disclaimer: BluEdgeTM service agreements are subject to availability and may vary accordingly to CCR Country.