Excellent experience with Ace
We had a great experience using Ace to replace our 30\-year old Carrier system. Kevin came out to do our estimate and thoroughly explained our existing system vs. the new system, and provided the rationale for suggesting different options. Once we decided on our furnace and AC, we thought we would need to wait until January because of supply chain issues, but we were pleasantly surprised to get our furnace and AC installed less than a month later. Kevin came back and confirmed our measurements and let us know what to expect on the day of the install, as well as what would look different to us in the new furnace, and told us what to expect with the county inspection, all of which was very helpful. The two gentlemen who came to do the install were very professional. One noticed that the condenser was dented and took it upon himself to call the office and get a replacement for us. A third gentleman came at the end of the job to QC the work, which further demonstrated their commitment to quality. Lastly, Ace made everything so easy for us: they did the registration for us and sent us a link to make an appointment with the county inspector. Highly recommend the whole team at Ace!
Peter
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November 23, 2021