I would not recommend Fogel at all. It took about 6-7 follow up calls to get repairs done. This was over a 6 month period of time. I have had to have 2 major parts of the het pump outside replaced and several parts in the handler replaced due to a leak. the carrier unit itself keeps breaking and Fogel has horrible response. The Carrier unit is only 8 months old too.
Obviously they did not fix the handler properly the first time which led to other failures and then took forever to repair.