Annual HVAC MaintenanceBy The Service Professor, Inc
The Service Professor, Inc can help keep your HVAC system running at peak performance with preventive maintenance services near Grand Rapids, MI. Our skilled technicians provide thorough tune-ups and HVAC maintenance that may help extend the life of your system and ensure year-round comfort.
What Does The Process Look Like?
Book An Appointment
To start the process, book an appointment for HVAC maintenance with us by scheduling online or giving us a call.
Evaluation & Estimate
We will assess your HVAC system and recommend the appropriate maintenance services. We will provide a detailed estimate outlining the necessary tasks and costs to ensure your system runs efficiently and reliably year-round.
Perform Maintenance
A certified technician will perform thorough HVAC system maintenance to ensure optimal performance, help improve efficiency, extend the system's lifespan, and prevent future issues.
About The Service Professor, Inc
Other Services We Provide
Air Conditioner Repair & Service
We offer professional AC repair and service to keep your air conditioner running efficiently and reliably. Our technicians diagnose issues, perform necessary repairs, and ensure optimal performance for your home’s comfort.
Furnace Repair & Service
We provide professional furnace repair and service to keep your heating system operating at peak performance. Our certified technicians can identify problems, perform necessary repairs, and fine-tune your system to keep you comfortable all year long.
HVAC System Installation
Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Carrier equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
Trusted HVAC Professional in Grand Rapids
Leave a ReviewCarrier.com Reviews
4.83 out of 5(132 reviews)
A fairly complicated job done well
Service Professor installed an air conditioner/heat pump, connected to our wood boiler-fed furnace. Most impressive, they were able to explain what they did and what we needed to know when we wanted to switch to or from wood heat to propane.
Jane
-
March 25, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Carrier Furnace Installation.
The Service Professor was very professional and provided feedback and necessary information needed. I highly recommend this organization and their monthly plan for both the furnace and air conditioner.
Natalie
-
March 12, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Services
They were very professional and explained everything.
Connie
-
February 14, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Fantastic job
They were great
Brian
-
March 25, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Bend over "I got your Price"
way over price.
Dan
-
February 24, 2024
Verified Purchase
Expertise:
5
Service:
5
Brilliant
100% service
Sarah
-
February 16, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Friendly, organized, easy to work with.
I've hired Service Professor several times now and every time they are organized, easy to communicate with, and get the job done for a reasonable price. In this case (our furnace broke in February), we were in urgent need of assistance and they took care of us promptly.
Alex
-
February 15, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My dealer is fine. The equipment they are installing is questionable.
Carrier is the problem.
Brenda
-
February 14, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Job Service Professor!
Service Professor did a great job installing my new HVAC system and I would definitely go with them again.
Michael
-
February 05, 2024
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Emergency Furnace Replacement
The crew was friendly and did a great job. Everything was cleaned up, looked like no one was ever there. I'd recommend them.
Tom
-
January 16, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Cold not Cold Any Longer
They were all very polite. Answered all my questions and cleaned up after themselves. It was a good experience
Jackie
-
January 10, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Propane Furnace Installation
They got it done and up to code.
Sean
-
January 08, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC Complete Install
Service Professor's team did a fantastic job on the install and were very knowledgeable. 4 out of 5 stars because I was supposed to get some money back and their office team never got back to me after I called a few times.
Ken
-
December 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Our new air conditioning/heating unit is great. Our monthly bill is lower than it's ever been!
Ashley
-
December 26, 2023
Verified Purchase
Fantastic service!
Service Pro was exceptional from start to finish. We will only deal with this company in the future!
Tom
-
December 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Furnace Experience
Very efficient and communicative
Diane
-
December 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC
Installers did not clean up as well as they should have.
Gerald
-
December 16, 2023
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Professional
Very professional
Kathy
-
December 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace and air condition outstanding service.
Outstanding
Michael
-
December 09, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Prompt and thorough
Had a furnace emergency. They were quick to set up an appointment and get things up and running again.
John
-
November 22, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Out don't know a good title
Service and expertise obvious. Just wish it was my home and not a rental.
Lloyd
-
November 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Furnace and air conditioner installation
Excellent experience from purchase through installation.
Lynda
-
November 15, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Everything was great
Pat
-
November 12, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Prompt and efficient
I had a team of 3 young gentlemen come to replace my furnace and air conditioner due to the fact that my furnace was "red tagged". It was a "special" if both were purchased and my AC was just as old. So, I got both. The salesman didn't explain exactly what changes in Carrier furnaces would be evident so I was surprised to see the footprint a bit bigger and the previous furnace. I was also to get the duct cleaning but was unaware that they would be cutting holes into my duct work to do so and refused their service. I felt there were enough vents and the furnace was totally removed at one point so why cut holes! The installers did a good job with minimal clean up on my part. The main gentleman who installed the furnace was quite young but very experienced and had an older gentleman stop in to review the work before finishing. They also arranged to have the inspector come and certify the installation the next day.
Virginia
-
November 08, 2023
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Damber
Furnace is leaking and came to fix after new installation and still leaks was going to charge to fix when the installation obviously was done correctly. Supposedly fixed yet still leaking. I also told them numerous times to contact my spouse due to me working out of town and her being a stay at home mom yet still contacted me numerous times .
Noah
-
November 03, 2023
Verified Purchase
Expertise:
4
Service:
3
Solve Problems:
3
Bad installation.
Installers did not seem to know what they were doing and just wanted to leave quickly without finishing their work. Had to call them back twice to get the furnace working properly.
Jim
-
October 27, 2023
Verified Purchase
Expertise:
1
Solve Problems:
1
Great Service, fast and professional
Nice and effecient
Kilolo
-
October 19, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Pretty happy.
Everything seems fine but the installers didn't clean up after themselves as well as they should have.
Gerald
-
October 18, 2023
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
4
Another Great Job
Jordan and Michael at Service Professor are first class! Great job! A+++++++
Alex
-
October 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fast and friendly
So happy to not have fuel oil any more!!
Taylor
-
October 06, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace
Excellent unit.
Jack
-
October 05, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heat and Air Install
Very knowledgeable and efficient
Ron
-
September 30, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
No more smell
Very fast
Scott
-
September 30, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thank you Service Professor.
Service Professor did a great job!
David
-
September 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Quick, Accurate, and Curteous
The guys at Service Professor were amazing at installing my new a/c, furnace, and water heater. They explained things well, pricing was more than fair, and they made sure everything was updated and up to code. I am beyond happy with the service I recieved.
Emily
-
September 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding customer service.
Everyone was great to work with, and explained all options. The service was quick, and professional. Josh, Michael, Landen, and Micah were awesome. Would highly recommend. Cost was reasonable for Furnace and AC, and parts and labor warranty was unmatched.
Ann
-
September 21, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service Professor really did solve my cooling problem in a snap!
Excellent service and friendly workers. Would definitely recommend to others
Shannon
-
September 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Efficient and Professional
The team who installed my AC and Furnace while I was at work was professional, kept my home clean, and made sure to answer every question I had before leaving.
Kelsey
-
August 31, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service and Staff
We were very pleased with the service and staff during the full replacement of our HVC system. They were timely and professional with the installation and follow up to ensure all was okay. Well done.
Gary
-
August 23, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Respectful and helpful
Always on time. Left the house cleaner than it started.
George
-
August 13, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
well trained employees
very good install job and clean up
Al
-
June 20, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
recommendation
very speedy installation, and installer very knowledgeable in this field
Gary
-
June 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome
I would recommend this company.
Susan
-
May 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Brand new HVAC (propane heater & air conditioner)
They were on time and completed the work professionally and accurately. I had a million questions and they always answered them without making me feel stupid for asking nor annoyed that I asked. The product themselves were on the pricey side however I absolutely love them so far. I would definitely recommend the brand (Carrier) to others and I also would recommend The Service Professor to install it again they did a great job.
Chelsey
-
May 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good
Good
Bryan
-
May 03, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New A/C and Furnace
Service guys were very respectful and truthful. I had a chimney liner that was put in on the quote to be installed and when they arrived and saw the liner was to code they had formed me and didn't install the new one since it wasn't needed. Very honest guys.
Dustin
-
May 01, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Furnace install
Install took less time than I thought it might.
James
-
April 08, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Great experience
I hope I don't need to, but I would use them again for any install
Trevor
-
February 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
great service
very detail oriented.
Jay
-
February 01, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heat pump install
Great company to work with fast service. And answered any questions that I had. Fix a few problems that came up during installation that were not noticed prior.
Kevin
-
January 27, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good installation , left outdoor mess
The team that installed the furnace and AC were efficient and showed expertise. Upon project completion, you couldn't even tell any work had been done in the basement, it was so clean. The project finished at night so we were unable to see the AC unit and area. In the morning we looked and they outdoor area where the team worked was a mess. There were packaging materials and scraps scattered around, and our landscaping in the area of the AC unit was totally ruined.
Syephanie
-
January 07, 2023
Verified Purchase
Expertise:
5
Service:
3
Solve Problems:
5
New furnace and A/C
Always excellent customer service.
Timothy
-
January 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
I worked with Mark Hibbert to have a new furnace installed at my mother's house and he did everything he could to help me get the unit installed fast. He also provided a detailed outline of the services that come with using Service Professor which are great perks.
Geraldine
-
December 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic Service
While hoping to get another year or two out of an aging furnace, it inevitably died during a peak heating season. Service Professor handled everything promptly and communicated well throughout the process. They provided complimentary space heaters to help bridge the gap before they could replace the equipment. They did have to push back installation one day later due to issues out of their control, but when they showed up the following day, a total of approximately 7 technicians over the course of the day removed the existing furnace and AC units, installed new units, replaced line sets, installed new electrical service to meet code, etc. All technicians were professional, courteous, and great to work with.
Rob
-
December 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace install
The furnace was installed Friday and Saturday morning I had no heat. So I called and they sent someone out within 3 hours. It was cold that day but the guy knew what he was doing and fixed it right away. The installers apparently didn't tighten a bolt and it set off the safety feature, which automatically shut the furnace down.
Diane
-
December 15, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Excellent service and professional employees
Everyone we have dealt with in this company has been pleasant and friendly and eager to help. Our furnace died and I couldn't find anyone to come out that day, until I called Service Professor. They came out within hours, diagnosed the problem and gave us options. We chose to have a new system put in, both furnace and AC. The installation team worked quickly and cleaned up after themselves. I would recommend them to anyone who needs their service.
Victoria
-
October 24, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Installation and Service
Installers were on time and went about their business professionally. New furnace is working great!
Brent
-
October 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Knowledgeable and professional service
Installation was great.
Debra
-
September 27, 2022
Verified Purchase
Expertise:
5
Service:
4
Review of furnace/air conditioner
Service Professor did an excellent job of installing and cleaning up after installation. I would highly recommend them to anyone who needs a furnace or air conditioner….A+++
Douglas
-
August 30, 2022
Verified Purchase
Expertise:
5
Service:
5
Professional & courteous
All personnel were courteous, knowledgeable, and took time to explain things from service to initiating the purchase of a new system.
Pearl
-
August 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
pricey and professional
The crew who installed my system was very efficient and mannerly
Janet
-
August 09, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier
Very happy with the work they did.
Jackie
-
August 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Went above and beyond!
Very knowledgeable, prompt service and provided an excellent installation of both air conditioner and furnace.
Guy
-
July 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replace Heating & Air equipment
Very professional technicians. excellent installation and explanation of operational review of the system
Brad
-
June 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Best in class!
I hope all your installers are as great as Service Professor!
Robert
-
June 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional
Thank you Service professor for the professional and quick new install of our a/c and furnace. Your team of experts got the job done in a snap!
Jerry
-
May 31, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install
Very Prompt and Professional
Rich
-
April 23, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent work
Great work and fast installation. Made sure all of my questions were answered.
Dustin
-
April 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Great service
Doavon
-
April 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My air and furnace
They had trouble with the humidifier due to the size of my space but they came up with a solution. Great company. Nice people.
Connie
-
March 28, 2022
Verified Purchase
Solve Problems:
5
great job
Totally happy with service and product
Leslie
-
March 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Work Great Company
Went great with a great product
Chris
-
February 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service Professor
Service Professor did everything in a timely and professional manner.
Buckley
-
February 07, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
excellent service
Professional staff, hard working, kept me informed, cleaned up very well. highly recommend.
Marilyn
-
February 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
over priced
First, I believe we were over\-charged by 25\-30%. Second, after the installation we noticed it didn't feel as warm as the thermostat was indicating and it wasn't holding where it was set, so we called the next day. A tech came out and looked at it \- he went over how to use the wifi thermostat with us (which the first tech hadn't done), but didn't change anything. Today we noticed that the a/c was running (in January, in Michigan!) and the lines to the a/c unit outside were frozen, so we called again. Turns out, the original tech miss\-wired the thermostat, so the heat and a/c were both running at the same time! Hence, it not feeling warm or maintaining the temperature. I'm not looking forward to our energy bill! Hopefully this will fix the issue and we won't need to call again.
Tammy
-
January 31, 2022
Verified Purchase
Expertise:
2
Service:
2
Solve Problems:
4
the guys were fantastic!!!
I wish they had 24hr service
Julie
-
January 03, 2022
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Knowledgeable and friendly service
Would highly recommend. Very knowledgeable, friendly and quick service.
James
-
January 03, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New furnace - AC installation
Install performed as expected \- no surprises. Did not appreciate the hard sales of water heater purchase / install when asked.
Kirk
-
January 03, 2022
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Very professional
Good service and professional
Tom
-
December 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great!
Great service, good price!
Pamela
-
December 29, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
very pleased
Saves you money and is very efficient at regulating temp.
Brian
-
October 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Did the swap in less than 6 hours
Jon
-
September 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
knowledgeable, professional. courtesy
my experience from start to finish was very good.
Allen
-
September 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
2
My experience
They were polite and very knowable
Rick
-
September 07, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Ac and heat
Needed a new furnace and ac and the price and service was right
Timothy
-
September 07, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful Company
Wonderful Company!
Pamela
-
September 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent
Terri
-
September 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Satisfied with Service, Sales, Install Technicians. Well rounded great experience.
Prompt response, expert and professional technicians.
Ronald
-
August 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good job.
Very good job.
Tom
-
August 17, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Pros
Great team!
Julie
-
July 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
1
Central Air Unit
Love Nice Friendly Services
Wayne
-
July 17, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
helpful
very efficient and helpful.
Diane
-
April 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Kept us informed every step of the way, follow up was very good also.
John
-
April 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Company
I had never used Service Professor before but they were wonderful. I will definitely use them again and recommend them to family and friends.
Teresa
-
April 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
VICTOR HOOVER
EXCELLENT
Victor
-
March 15, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Good.
Was happy to do this review.
Ron
-
March 15, 2021
Verified Purchase
Expertise:
2
Service:
3
Solve Problems:
4
GREAT SERVICE/EXPERT INSTALLATION
VERY SATISFIED!
Bill
-
March 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service Professor Install
Great experience!
Stuart
-
March 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Knowledgeable and experienced
Very nice service . Pleased with new system.
Paula
-
February 26, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
They did an excellent job on installing and removing the old equipment
Randall
-
December 06, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Furnace
Very happy with Furnace
Mark
-
November 26, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Still not complete
After a month installation still not complete. Doing great work just not very organized getting proper installers to house all together to get job done.
Matthew
-
October 23, 2020
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
New Furnace/ central air and hot water heater install
They were very thorough and knowledgeable. We we very happy with their work and their professionalism.
Jack
-
October 14, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Seamless Process
Very thorough and ensured that the job was completed to my full satisfaction. Educated me on all the systems from the very start, and ensured I had full knowledge of how the system is controlled.
AJ
-
October 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
Very courteous, professional, knowledgeable
Jeff
-
August 20, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good experience
Professional polite.answered my questions
Barbra
-
August 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Timely emergency service! .
We had what was identified as a defective part that caused furnace to shut off. Called customer service. Repairman responded and came out and fixed it even though it was 9:00 pm. Great attitude even though he had put in 14 hour day.
Bea
-
August 07, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Always good to me!
This company has always been forthright in all manner of services to me. I appreciate their knowledge, skills, and help!
Jennifer
-
July 13, 2020
Verified Purchase
Excellent service
Very professional service. Got the job done in a day. Very happy with the overall experience!
Ben
-
June 24, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
In good hands
Service Professor does a great job. Their friendly, professional and knowledgeable staff is top notch.
Joseph
-
June 15, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Prompt, professional and friendly
Service Professor provided prompt service when our old AC failed. I called on a Friday to report my AC failure, a installation coordinator was out on the following Monday to give us a price on replacement and installation was scheduled for the next day. I called another company to get a comparison bid. Two weeks later, they haven't called back. Service Professor is professional, polite, competent and communicates options thoroughly.
Cindy
-
June 15, 2020
Verified Purchase
Expertise:
2
Service:
5
Solve Problems:
5
quick, clean and friendly
They removed our old equipment, installed the new and did not leave a mess behind. Interacted with us and our dog and made us very comfortable. Made the effort to work around our dog being loose so he wouldn't have to be in his Kennel all day.
Steve
-
June 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding
Outstanding service
Rolf
-
June 12, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy
Happy
Jon
-
June 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Great
Teera
-
March 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
prompt service
knowledgeable technicians
Kirt
-
February 18, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Job
Installers were friendly andefficient
Steve
-
February 18, 2020
Verified Purchase
From Sales Call To Install All Promises Kept!
Their salesperson Wendell Wilson was at my home within a few hours of calling for a quote. Easy to tell he knew a lot about his products and service crew as we went through our home and he explained what would be needed and how it would be done. One comment he made early on " I'm not here to try to up\-sell you on things you really don't need", convinced me that this was the right company for us. He went on to explain paybacks on certain upgrades and add on's and we opted on some but not on the too long term ones. I am convinced we have the right equipment, capacity and backup to keep our house cool in the summer seasons to come.
Howard
-
January 03, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Just in time
Service was very quick havnt had any issues yet
Charlene
-
December 19, 2019
Verified Purchase
Professional, Polite, On time!
The team did a great job. Despite the weather they arrived when expected, did the furnace \& A/C install in the projected time frame and cleaned up.
Russell
-
December 05, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
Service Professor did an excellent job from start to finish. Took care of all our needs.
Jeff
-
October 14, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC/Furnace Install
On time, work was thorough.
Arlene
-
October 08, 2019
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Fast and efficient
The crew we're very nice and took great steps to care for the house.
Bruce
-
September 01, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Happy
I amm very happy with the purchase of your product the instalation was great very knolagable installers thay did a great job would recomend to any one
Mark
-
August 14, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Delightful
I've only used the A/C and my understanding there is a heating unit that I've not used yet, but look forward to it this year.
Marian
-
July 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very understanding
Great service people!
David
-
July 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
GREAT
They have been great to work with = very helpful and very attentive to all out questions and needs
Rick
-
July 13, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional and exceptional in every way
They could not have been more professional and helpful at explaining everything!
Faith
-
May 31, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Pleasant
Did an exceptional job.
Justin
-
May 08, 2019
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
quality
very pleased with the professionalism and politeness of the employees and the installation process.
Shelley
-
May 08, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
fast efficient service
fast knowledgeable and friendly
TOM
-
April 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A+
Truly one of the best experiences I've ever had. Every individual involved in the process was outstanding. I would highly recommend to anyone.
Marcia
-
February 10, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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