HECOX HOME SERVICESHVAC Services in Silver Spring
HECOX HOME SERVICES specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Silver Spring and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
Experience and Certifications
Cool Cash
We participate in Carrier Cool Cash rebates. With the support of Carrier, during select times of the year Cool Cash rebates might be available when you purchase a qualified Carrier heating and cooling system.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About HECOX HOME SERVICES
Trusted HVAC Professional in Silver Spring
Leave a ReviewCarrier.com Reviews
4.98 out of 5(52 reviews)
Great service from Hecox in Maryland
The team gave good advice in choice of units and installed them well. They followed up carefully and quickly with minor adjustments needed after installation.
John
-
April 10, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Hecox is super professional!
I've worked with Hecox several times, and they have their act together! The front office is super friendly and organized, and the technicians are very knowledgeable and professional. Highly recommended!
Kim
-
April 04, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hecox is great
Hecox staff are a pleasure to work with. They are efficient, professional, and responsible.
Anne
-
April 04, 2024
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
5
Great job
Hecox was great. There was a small delay in getting one of the parts but we still got it installed well before summer. They finished in less than a day.
Jim
-
April 03, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service Excellence
We had HECOX replace a boiler and hot water heater in a rental property we own. Their service was outstanding: installation was smooth, crew arrived on time, replaced both units as well as setting a liner in the chimney for exhaust from both units, left property clean and tidy. Gayle and Martin were a joy to work with, as well as the crew who did the installs. When the furnace in our house went south several days ago, there was no question but that Hecox would do the install of the new. Eli, Alex, and the crew that did the install did excellent work. Nicole in the office set up the appointment as well as setting the appointments for the inspections from the State of Maryland and WSSC. What I appreciated were the messages regarding the one\-hour window in which the crews would arrive and any texts if the crew was running late. We have Hecox do the routine maintenance for our furnace and heat pump as well as the boiler in our rental, in Spring and Fall. Same great service and customer care. Could not ask for any better than Hecox.
Charles
-
January 26, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly Satisfied
Great people \- excellent technical and people skills; highly professional
Regina
-
November 14, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service from Hecox Home Services
Hecox technician corrected previous furnace installation issue with air intake and furnace exhaust piping. I feel confident that my new furnace was installed very well and will hopefully have few issues in the future. I found out about Hecox Home Services from Washington Checkbook Magazine, a local consumer periodical that rates services in the Washington, DC area.
Joseph
-
November 08, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent experience
Excellent service (as always); provided clear and detailed answers to questions; highly responsive
Nina
-
June 16, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Everything an HVAC contractor should be
From the first exploratory visit, to the detailed proposal that reflected all our requests, to the actual installation, we could not have asked for better treatment. At every step we felt confident that we were dealing with a company with integrity that insisted on doing quality work and that respected its customers.
Jeff
-
May 26, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Smooth HVAC install and no start-up issues
Smooth HVAC install and no start\-up issues. Quoted humidifier could not be installed due to Carrier discontinued the proposed coil and location of existing water heater. Subsequent water heater relocation was priced by others at $1,000.
Michael
-
May 18, 2023
Verified Purchase
Expertise:
4
Solve Problems:
4
Expert install
Excellent service
Melissa
-
February 25, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hecox - Family pride in quality service
Excellent, knowledgeable staff for estimate, pre\-installation inspection and installation. Friendly with pride in providing good service, and a product they believe in.
Sharon
-
February 04, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service and advice
Very responsive to our questions and concerns. A very professional, polite and congenial crew.
Nancy
-
September 01, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hecox A/C Installation = Excellent!
Every person from Hecox has been professional, efficient, and easy to deal with. They take time to explain options and the operations of the the equipment. The installation was flawless: arrived on time, wore masks \& used drop cloths inside the house, and cleaned up at the end. Great attention to detail.
Priscilla
-
June 30, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC installation
Spectacular service. Very professional. Excellent follow through.
Elisabeth
-
June 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly recommend
Prompt, polite service. Gave us several options for repairing or replacing our HVAC. Work completed correctly and on time.
Paula
-
June 07, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Amazing Service and Attention to Detail
Can say enough positive things about HECOX! Professional, did a great job installing, cleaned up, and improved HVAC wiring and electrical!
Jonathan
-
February 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC_Installation
From start to finish, their service was seamless and spot on. I cannot rate them high enough.
John
-
November 28, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very customer-focused
Exceptional customer service.
Rick
-
October 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install of CAC System in LeDroit Park
Hecox has been servicing my CAC systems for the past 2 years. I discovered them on Checkbook.org. They are a very good company. I am very pleased.
Faye
-
September 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very happy
Natalie
-
September 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied customer
The techs were professional and efficient. This was a very challenging installation and they did a great job and cleaned up afterwards
Kenneth
-
August 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hecox home services
Great company
Peter
-
July 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Great experience with Hecox
Great experience with Hecox, very upfront about pricing and recommendations, and thoroughly explained everything they did.
Erik
-
June 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
We are really pleased with our ac installation by Hecox Home Services. Everything went smoothly and the service was exceptional!
Kathy
-
June 09, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional HVAC Service
Hecox Home Services is an exceptional family owned business providing personal attention and quality service. Martin and the entire Hecox Home Services Team are the absolute best in the business! We have already recommended them to others who received the same level of care and professional service.
Reynold
-
May 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A Stellar HVAC Service Provider: Superior Quality at a Great Price
This is the letter I sent Hecox after they installed my new AC system. It says it all. Hi Martin, I just had to write you to let you know how impressed we were with Alex and his team. They were stellar. They were incredibly polite, considerate, competent, efficient, quiet, careful, skilled and I could go on. We feel very fortunate to have found you through Consumers' Checkbook and we look forward to recommending you highly and having Hecox as our HVAC service provider. I would also like to thank you and the office staff who answer our phone calls. You have been super professional and pleasant to work with and have made this whole process painless. We know we are in really good hands! Please share this note with other members of the administrative team. All the best, Mark Winn\-Ritzenberg
Mark
-
May 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Exceptional customer service
Martin and the team were truly exceptional. We had used them for repairs of our old system and they earned our trust by not selling us services we didn't need \-\- or charging us for trips to fix something again. So we asked them to quote this major new system job, and they were a class act from bid to install: candid recommendations of which systems would be better for us, what we didn't need, etc. The install team were the most polite and friendliest bunch of guys we've met in any context in a long time. They even loved our obnoxious dogs! Easy to work with, would trust them with the keys to my house any day, and quick and efficient workers who cleaned up not only after themselves, but also after the other contractors working in the house at the same time. Can't say enough good things about Hecox.
Reynold
-
March 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly professional install
Hecox sent a knowledgeable technician to quote, answered my many questions in the quoting process, rescheduled when the weather conditions were unsafe for the rooftop installation rather than putting their staff at risk, modified the install on the fly to fit space available and were extremely tidy. I found Hecox via Washington Consumers' Checkbook where they are highly rated.
Sarah
-
March 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Definitely recommend to others
Excellent service and installation of our new Carrier unit
Bruce
-
February 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
This is a top\-notch HVAC company. They got everything done with a furnace and A/C replacement in a timely manner and explained what they had done well and answered my questions.
Darryl
-
February 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
The service experience was excellent. The product they recommended works beautiful and the whole installation experience was the best.
Vassilios
-
December 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional and Highly Recommended
Timely, polite, professional professional service
John
-
November 10, 2020
Verified Purchase
Expertise:
3
Service:
5
Solve Problems:
3
Washington Family
The Guys were very professional, and very knowledgeable. I would recommend them to family and friends.
Sammie
-
November 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
Hecox is a great company with great people. This project was the second time I've used them. The first time was in 2018 for a rental property I own in Washington, DC. The staff are professional, know what they are talking about and don't try to "sell" you. They lay out the facts, options, and costs and let the customer make an informed decision. The installation staff are professional and courteous. I'm really pleased for a second time!
Steve
-
October 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
About as good as it gets.
HECOX HOME SERVICES is simply the best. From start to finish, the whole process was seamless. And I think they gave us a very fair price for the amount of work involved in a complete HVAC install. In addition, I think the Carrier equipment will give us many years of good service.
William
-
October 08, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Responsive, Thorough, Professional
Easy to work with, responsive, polite and all around wonderful. I would highly recommend them. Pricing was reasonable as well.
Laura
-
October 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent technicians and prompt without trying to sell services other large firms require
We have used this dealer since prior large dealers had inept workers required to sell.
William
-
August 07, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfying
Hecox is knowledgeable, prompt, and service oriented. The technicians know their stuff.
Chris
-
June 20, 2019
Verified Purchase
Service:
5
Solve Problems:
5
Patient, thorough, and efficient
Hecox Home Services was on the ball from the start. For a fair price, their service went above and beyond to make sure we were comfortable with our decisions and comfortable in our home. Bonus points for communication \-\- they're incredibly responsive via email.
Adam
-
March 06, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Terrific job
Hecox did a great job of replacing my 38 year old boiler. They had to overcome some weird previous configuration in the process
Louis
-
December 04, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Highly Recommend Hecox Home Services
The folks at Hecox Home Services are very prompt, thorough and practical with the information they convey. My wife and I found them extremely friendly, professional and honest. With Hecox, we felt we got direct, candid answers and they approached our service needs with pragmatism and efficiency in mind.
Matthew
-
December 01, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hecox rocks!
Gayle and team are an excellent, knowledgeable can do team. Love working with them and getting their input on our projects (including HVAC install).
Greg
-
November 02, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
Prompt, friendly and fairly priced.
Nan
-
September 04, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic
Great people
Steven
-
July 20, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Very knowledgeable, price seemed fair, response time and communication was great
Linda
-
April 20, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier AC installation
Very pleased with installation provided by Hecox Home Services. Have been using them for many years and always impressed with their knowlege, thoroughness and courtesy.
DONALD
-
July 29, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hecox Home services
Removed oil boiler and put in propane gas boiler.Great contractor and experience.
ROBERT
-
July 21, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Airconditioner Installed
Gayle and his son's are exceptional people! Old fashion values and great common sense! Trust them completely!
ARLENE
-
July 09, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
great installation crew
From getting a quote to getting the new HVAC/furnace installed, dealing with Gayle and his crew was a breeze. Everyone working was polite. After the install, the new tech was explained patiently to us. I am glad to have the Hecox crew on my side should I ever need them, and I'm glad I chose them for this project.
Tom
-
April 22, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HECOX HOME SERVICES
Gayle is the best! I have been with him for the last 10 year. I would recommend him all the time.
Aki
-
January 24, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Homeowner
My installer suggested this product. It is by far the best product that we ever had. I highly recommend this line.
Claude
-
August 31, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Page 1 of 18