Warmth on a cold night.
Came home to a burning electrical smell come from the heating vent and a very cold house in December. Called Essex Craftsman after 7 PM and they responded quickly, assessed the issue with our furnace. Diligently found a new furnace which was not easy. Coordinated a plumber, electrician, sheet metal fabricator and his team (all very professional) to remove our old furnace and install a new furnace and ac compressor. Came when they said they would and followed up after the installation was complete. A+ company.