Very happy with this purchase and outcome
The note of thanks I wrote to the consultant and installation team: We want to express our appreciation to you for guiding us in our decision on how to proceed in replacing our failed upstairs a/c unit. We felt you were looking out for our best interests in advising us and therefore we also felt well informed and comfortable with our decision thanks to your advice and council. We also want to express our appreciation for the crew that showed up at 7 a.m. last Friday, April 1, to install the upstairs a/c system at our home. Wow. Those guys were outstanding. Hard working, diligent, conscientious, friendly and engaging, thoughtful, very thorough, and they demonstrated excellent workmanship. We could not be more pleased with the system or their installation efforts, including all the little additional touches and attention to detail that left us feeling happy we had just invested a significant amount of money. Please make sure they and their supervisors receive our comments.