They came with the house...
While the problem was ultimately solved, It took longer than it should have and caused other issues because of the delay. The actual service techs that came to the house were great. The office did not return call or emails for weeks at a time and that delay caused my house to be barely habitable for months due to the high humidity. This resulted in a mold bloom that had significant health impacts on members of my household. While everything seems have been corrected, I am not sure that I would continue using this dealer after the warranty period is over.