Poor workmanship
On Dec.19 2022 Bryan and Vincent came to install a Carrier unit, some of the poor workmanship included ; the drain line to the outside of the house was not pitched properly like it was with the old unit, so they installed a used pump.I do not want a pump,I want the drain line properly pitched to the outside of the house. The filter could not be removed from the unit because part of the drain line blocked its removial .They chiped the laminate floor, left trash behind and dirty fingerprints on the white molding.To level the pad that holds the condesner they dug a good size hole in the lawn next to the house,they used that soil to level the ground under the pad.I have pictures to document what I have commented on. I contacted the office a number of times, even made a visit on Tuesday 1/24/23 my issue with the pump has not been corrected, the others have !