Munn's Sales & Service, Inc.HVAC Services in Fruitland Park
Munn's Sales & Service, Inc. specializes in Carrier HVAC installation, repair, and maintenance. Proudly serving Fruitland Park and the surrounding areas, we deliver reliable HVAC solutions to meet your home's needs.
Experience and Certifications
Past President's Award Winner
The Carrier President's Award is Carrier's highest dealer honor. We have received the award within the past three years. It recognizes us as a Carrier Factory Authorized Dealer who exemplifies leadership, management, customer satisfaction, expertise, business growth, and operational excellence.
Financing Available
We offer flexible financing options for your new Carrier product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
We specialize in fast, reliable air conditioner repair and service to keep your home cool and comfortable. Whether it’s a minor fix or a major repair, we're here to ensure your AC runs smoothly when you need it most.
Furnace Repair & Service
We provide expert furnace repair and service. Our skilled technicians are ready to quickly diagnose and resolve any issues, keeping your home warm and comfortable year-round.
HVAC System Installation
We provide expert HVAC installation to keep your home comfortable year-round. Whether you're replacing your current system or installing HVAC for the first time, we'll help you choose the right solution for your needs and handle the installation with precision and care.
HVAC Maintenance
We offer annual HVAC maintenance to keep your system running efficiently and help prevent unexpected breakdowns. Through a thorough inspection and tune-up, we ensure your heating and cooling system is ready to keep you comfortable all year long.
About Munn's Sales & Service, Inc.
Trusted HVAC Professional in Fruitland Park
Leave a ReviewCarrier.com Reviews
4.91 out of 5(281 reviews)
My Munn's Carrier
1 more free visit tomorrow
SHELIA
-
May 27, 2025
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
Outstanding HVAC Service
Technicians were professional in every respect.
JERRY
-
March 01, 2024
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service techs always on time, and complete jobs.
Will use this dealer in the future.
THOMAS
-
March 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Outstanding Performance
Professional and courteous
JOSEPH
-
March 07, 2023
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Nice
Noce
GEORGE
-
December 11, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Courteous and prompt service in replacing defective coil
ANTHONY
-
November 04, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Trusted
Dependable to do the job right. Cleaned up after themselves
Scott
-
July 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good experience
Good
Michael
-
July 12, 2022
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Highly Recommend Munns A/C Service
We were very happy with the courtesy and efficiency of all work done by our installers, and especially were happy with the new system and equipment. The Dealer representative that came to us to explain our options and prices, etc. was very helpful and guided us through all of the questions we had to finally come up with our new unit. We were very pleased.
John
-
June 28, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very happy
Very efficient. Cleaned up and took time to explain how to use new thermostat
Carol
-
June 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent service and installation by Munns.
Donald
-
June 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn's Gets It Done Every Time
Very Reliable
Steve
-
May 31, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fair Service and response to inquiries.
Everything was good except for the portable air conditioner which really didn't work to cool one room.
Tim
-
May 28, 2022
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
MUNNS Company
Munns was very helpful did the job on time and in an excellent manner. Personnel were friendly and helpful. I would certainly use them again \- and I would recommend them to others!
Eugene
-
May 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great sales and service
Great sales and service
Kenneth
-
May 22, 2022
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
AC Installation
Munns install team were very neat and efficient ii installation of new unit. Left area of installation neat and clean Would highly recommend Munns for sale and service
Robert
-
May 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Air Conditioner
Very efficient, knowledgeable, and pleasant to work with.
Donald
-
May 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service
Professional, courteous,
Matthew
-
May 19, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
superb, I wil strongly recommend to all friends and neighbors.
Everyone from Munn's starting with sales person to installing technicians were superb, super knowledgeable. I will strongly recommend them to our friends.
Jasjit
-
May 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Perfect job
Great team, very smooth install. Works perfectly.
Dennis
-
May 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
PUT IN THE FIRST A/C WHEN I BOUGHT MY HOME .AND THIS IS THE 3rd A/C That munns has put in home
Munn put in the first air conditioner when I purchased my home. This is my second replacement in the 33 years I have been here. They have done all the servicing in all the years.
Willie
-
May 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munns means great service
installation was convenient and well done
Ann
-
May 13, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn’s
Installation done on target date and on budget
Brian
-
May 12, 2022
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Satisfied
Did a good job
James
-
May 06, 2022
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
Quick, Clean and Efficient
I used Munn's prior to moving into this house and was very satisfied with them. As the owner of my current house used a different vendor and was satisfied, I stayed with their vendor. When the A/C broke, the service I received from that vendor was not satisfactory. So I went back to Munn's and was again very satisfied.
Russell
-
May 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Back Lanai
Great sales and service team
Willard
-
April 28, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Excellent
Lester
-
April 28, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn's #1
They installed our original unit 13 years ago and just installed our new one in 2022. They are a trusted company to deal with.
Ron
-
April 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
All around very positive experience. Highly recommend Munn's
All around very positive experience. Highly recommend Munn's
Terry
-
April 21, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn's new home orientation
Munn's was the company who installed our system for a new home we purchased from The Villages. They did outstanding and their after the sale orientation was very helpful. Jack did our orientation and he was very knowledgeable, friendly and professional. I highly recommend Munn's.
DENNIS
-
April 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The Best Install Ever
Munn's is the very best A/C company. They have done my installations and service work for over 20 years. If you want it done right pick Munn's.
Robert
-
April 18, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A+
Installer's were great!
William
-
March 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful experience
Efficient, professional and clean installation.
Maureen
-
March 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
VERY EXPERINCED INSTALLERS
They know wha they are doing!
Anthony
-
March 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
outstanding.
neighbor
Charles
-
March 16, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
service
there service is excellent
Warren
-
March 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HVAC replacement
Great
Gene
-
March 05, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
always there, have never failed to satisfy
very satisfied with service rendered me
DONALD
-
February 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great install
The technicians were prompt and, when given obstacles out of the ordinary, worked longer than expected to ensure everything was installed properly and neat.
Joel
-
February 02, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great company to work with.
We have been dealing with Munn's for several years now and have always had a satisfying result.
Bob
-
January 28, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good
Very good
Ron
-
January 28, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Timely and efficient installation
All work does expected
Mike
-
January 27, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement of A/C unit
We have had MUNNS since we have lived here. Excellent company.
Carol
-
January 20, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Satisfied customer
Salesman Ricky Chen was very helpful. The installation went smoothly, and I am very pleased.
Carol
-
January 19, 2022
Verified Purchase
Satisfaction with Munn's
Excellent service
Connie
-
January 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
new unit for home
our neighbor had a unit put in recently and were happy
David
-
January 17, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munns installed our new heating/cooling system efficiently and cleaned up after. Came when they said they would and we’re courteous and respectful.
A new heating/cooling system installed quickly and efficiently. Staff courteous and respectful and did a great job cleaning up.
Don
-
January 14, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munns is the best!
I have dealt with many HVAC contractors in my life and for my money Munns cannot be beat. They are professional, competent and courteous. An best of all, they do what they say they will do and their prices are equal to or lower than any other company. Thanks Munns!
Tom
-
January 12, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
great experience.
I think Munn's is a great company that provides great service.
William
-
January 07, 2022
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Positive Experience
Friendly, on time for installation, installation done quickly and follow\-up provided to ensure service met expectations.
Kim
-
December 31, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Home installation
Great service.
Joe
-
December 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great
Very good. Timely, knowledgeable, and courteous.
Gene
-
December 30, 2021
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
4
Best Ever
I've been dealing with a lot of contractors on home projects and I only wish they could operate half as efficiently and professional as Munn's! Munn's attention to detail and courtesy was apparent from the sales point to the follow\-up and completion.
Edith
-
December 30, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great to work with
We are very pleased with all the services Munns has provided.
Lee
-
December 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
You can count on Amun’s
Very happy with everyone from sales quote to installation to maintenance! Installers went above and beyond by checking crawl space where duct work was and checking for any critters that might be lurking.
William
-
December 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Reliable and excellent experience.
Very satisfied.
Gerhard
-
December 22, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement heat pump.
Repairs on old Carrier were always done timely and correctly. This original builder unit lasted 11 1/2 years. It was possible to repair the coolant leak but worst case scenario was the cost would be about half the cost of a new unit so we decided replacement was in order.
Ronald
-
December 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
Fast response to quote request. Thorough description/explanation of systems and costs. Provided loaner portable AC unit to use until new system installed. Installation team's work quality was top notch—they were very efficient and thorough.
Parker
-
November 29, 2021
Verified Purchase
Expertise:
5
Big savings and way less noise.
On my last two power bill's I have noticed a savings around $100 over the same months last year. Before when the outside unit would start up I would have to turn the tv up because of the noise. Now I don't even notice when it comes on. I can hardly hear the air handler inside the house at all. I am completely satisfied with my new system.
Michael
-
November 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
great
great
Michael
-
November 11, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C
Excellent orientation
Raul
-
November 09, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good
Good job
P.
-
November 05, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Nice folks; Nice job; Thank you
nice job
Jerry
-
October 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good job
Good company
Arthur
-
September 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Wonderful
As it should be but is not always
Larry
-
September 25, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
OUR EXPERIENCE
GREAT COMPANT
Christine
-
September 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Loyal Client for 16 Years
We've been loyal clients for 16 years...they are the best!
Lawrence
-
September 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
thermostat question
Good
Joseph
-
September 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
3
Great dealership
We've been with Munn's since 2006 , always had excellent service.
Roger
-
August 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Would hire them again.
Would hire them again.
John
-
August 20, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Company
We have had a relationship with Munn's for twelve years and have always been satisfied with their service and employees. They do a great job at a reasonable price.
Robert
-
July 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Always comfortable and confident in dealing with Munn's/Carrier
Very satisfied all all aspects of transaction.
Paul
-
July 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
No experience. Installed prior to purchase
System was installed in new house prior to purchase.
Philip
-
July 07, 2021
Verified Purchase
The Best in the area
Their service in every area is excellent.
Jeanne
-
July 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Prompt service by experienced and friendly staff
We highly recommend Munn's for installation and service
Richard
-
July 03, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Creme de la creme
They were excellent, neat, on time, very professional. Did the job very well with great expediency.
James
-
July 02, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Homeowners
We are new homeowners in the Villages and our ac/heat unit was pre\-installed. We are happy with the unit's performance so far!
Arthur
-
June 29, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Arrived on time and did an excellent job diagnosing and repairing the issues. Serviced was very nice and personable.
We called the installing company, a good decision
CHARLES
-
June 15, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New home
So far so good
Michael
-
May 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Airconditioning unit
Came in a timely manner. Installed and explained operation of unit. Cleaned up after.
Philip
-
May 21, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Want the best: CALL MUNN'S, period!!!
Munn's has gone the extra mile the whole time. Great people, very helpful, willing to spend time to explain things, and I feel I am a Valued Customer.
Gail
-
May 18, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A few hiccups but overall a great experience
Our new GreenSpeed system had a defective blower motor from day 1, which was a bit offputting, but Munn's made it right. A new motor was ordered within a few days of the install and once replaced, it s been largely smooth sailing since. There was one other minor issue with the air cleaner intermittently flashing twice every 4 seconds and none of the manual's suggested causes were applicable. Munn's worked with Carrier directly and ended up making some adjustments to the system settings on the thermostat and the problem has not recurred since. I'd have been happier if neither of these problems had happened, but I was very happy that Munn's was able to correct them so quickly.
Robert
-
May 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Service with Munn's and a great Product with Carrier
Great service \- timely \- courteous
June
-
May 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Recommend Munns for New AC Installs - Very Professional and Knowledgeable
I've used Munns to install other AC/Dehumidifiers in two different homes. I also have called them for AC issues and the respond promptly
Lynn
-
May 06, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Install new HVAC system.
Have been a customer of Munn's for 6 years and have always had great service.
Nancy
-
April 26, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement AC
After 18 years my existing AC needed to be replaced. Munn's had been servicing it all these years and I turned to them for a replacement. They installed a Carrier and we are completely satisfied.
Gerald
-
April 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Satisfied
Very Satisfied
Richard
-
April 23, 2021
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Excellent Service
Excellent service.... the whole crew were professional, knowledgeable and so nice! Scott is an awesome salesman!!
Norma
-
April 23, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New heating and cooling system
Very satisfied with the product and service.
Gary
-
April 17, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Brand New Unit - Exciting
We bought a spec home thru The Villages, Carrier is our HVAC equipment provider. We are very excited to have this WiFi Thermostat setup heat pump \& A/C. Carrier provided initial orientation on usage last Friday. Otherwise we haven't utilized their services yet.
Bonny
-
April 16, 2021
Verified Purchase
Expertise:
5
Service:
3
Solve Problems:
3
Our experience with Munns from estimate thru install was excellent. On time, great quality, great service.
We had referral from friends on Munns and they exceeded our expectations.
Sandra
-
April 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Customer Friendly
Completed on schedule
John
-
March 18, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MUNNS IS GREAT
THEY DID A PROFESSIONAL JOB. I WAS IN THE A/C BUSINESS FOR 30 YEARS. ANDI SAW A GREAT JOB
Bernard
-
March 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Awesome
Awesome
Jeffery
-
March 10, 2021
Verified Purchase
Munn’s Carrier Professionals
Bill, Dan, and Jason and his team were extremely knowledgeable of their profession. Installation of new system completed without any issues.
Morris
-
March 07, 2021
Verified Purchase
Expertise:
5
Service:
5
Munns HVAC installation
Great company, excellent service.
Jane
-
March 04, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement HVAC exceeds Expectations
Quick service response and professional knowledgeable personnel.
Andrea
-
February 26, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New A/C in THE VILLAGES Fl
Workmanship was excellent. Communication between installer and customer was excellent.
Suzanne
-
February 24, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
I've got a friend in the HV/AC business...
In addition to replacing my AC and heating equipment, I chose to upgrade the insulation in my attic at the same time. Munn's did it all. From the initial contact to the final installation, Munn's was truly superb at every step of the project.
Bob
-
February 16, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
K-HOME OWNER
Installation went very smooth. Answered all questions.
Margaret
-
February 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very professional installation
Excellent installation
John
-
February 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Air Handler
Jason did a great job , efficient, good installation time, courteous, and explained what was being done
Diego
-
February 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier Heat Pump
Great company \- responsive and professional
Bonnie
-
January 27, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
Very pleased with installation and service
Fred
-
January 19, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
orientation
Did a great job.
Craig
-
January 18, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Competitive and timely
We had three local quotes and Munns was competitive \& could do the work quickly. They also installed our previous HVAC system,
Doug
-
January 14, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Replace AC.
Very efficient, professional . Clean up excellent
Chuck
-
January 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great product and Great Service
Have been very pleased with Carrier in my house up north
William
-
January 13, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The Efficient Dealer in More Ways Than One
Installed unit with very little inconvenience to us. Very little mess and installers cleaned up as if they hadn't been there. Very friendly salesperson and installers.
Roxanne
-
January 12, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent, professional experience!
We had water damage in our home from equipment from another dealer. They refused to come out to help us for several days. I called Munn's and they came out in less than an hour and we weren't even their customer! Needless to say, we are a Munn's customer now! Everyone we dealt with was professional, helpful, and especially caring in what was a very difficult time for us.
Tom
-
January 08, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MUNNS GETS IT DONE!!!
The Munns team was fast, efficient and very effective. Dealing with them is a pleasure. They installed the original AC in my home and kept it going for 18 seasons. Glad they put their sticker on it!!! Munns team was fast, efficient and effective. They are a real pleasure to work with. They installed the original and left their sticker on the unit inside. When I call them they respond immediately.
Steven
-
January 01, 2021
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Replacement
Excellent Installers and sales people
Eugene
-
December 18, 2020
Verified Purchase
Very good
Very professional
Karen
-
December 17, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
EXCELLENT
EVERY THING THIS GROUPS IS DONE IN THE MOST PROFESSIONAL WAY
Linwood
-
December 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Satisfied
Very satisfied
Larry
-
December 04, 2020
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Equipment Orientation
Jack was knowledgeable, friendly, and very helpful.
David
-
December 03, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Review
Satisfied
Joseph
-
November 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good people
They're the leading AC vendor in town \- and it's easy to see why. They're really good.
David
-
November 12, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C Heat Unit
All Good Installers were Great Carlos and Jose ...and Anthony.. A/C unit Heat installers too...
Robert
-
November 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional workers
Utilized Munn's in the past. Outstanding company.
Ed
-
November 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
From frantic to fantastic
Munns made an emergency situation a simple evolution. Fantastic experience
Michael
-
November 08, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A great company to do business with!
Top notch in every dept.
Craig
-
November 07, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent service
The whole A/C experience was smooth and non\-problematic. I would recommend Munn's without hesitation to anyone who asks.
Catherine
-
October 29, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Transaction and Service
This is a very well managed company, both in service and professionalism. The installers are very well trained and personable and did a great job for me.
Lawrence
-
October 24, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn's is A1
The installation went perfect. Chris and his partner were great.
Richard
-
October 16, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very good service and personnel
Very good company
Samuel
-
October 15, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
Came when they said they would. They did the job well. They were responsive to any questions I had.
Frank
-
August 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great job
Nice people and they did a nice job
Ron
-
August 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hammen
Initial review with dealer was very helpful. Have no need for any additional work at this time.
Richard
-
August 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Pleasant and knowledgeable
Janet
-
July 29, 2020
Verified Purchase
We are pleased with our new A/C.
Somehow, we inadvertently "lost" a lawn rake during installation process. We cannot go to hardware store to replace it at this time because we are staying at home.
George
-
July 29, 2020
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
5
So reliable
Always good service
Roberta
-
July 24, 2020
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Munn's is a company that really pays attention to the details
Munn's gave us an original price for a new Carrier House system that saved us $2,900.00, comparing the same unit. Unit was installed and we were having very strange high vibration noises with the air handling unit, Munn's came in on 3 separate occasions within a week and then determined it was the squirrel cage and motor. They replaced it with no questions and the system is incredible, as the tech told us we did have to raise the temp in the house because it definitely puts out much more colder air then the old 15yr unit. Thanks Munn's really appreciate your personal attention, the entire staff is great.
Paul
-
July 02, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Knowledgeable Efficency
Two man crew worked well together. Arrived on time. Worked quickly and effortlessly. Very pleased with new system.
Richard
-
June 26, 2020
Verified Purchase
Service:
5
Solve Problems:
5
Replacement hvac
Munn's crew arrived as scheduled. Old unit was removed and new equipment was installed. New inside platform installed and painted. Three man crew were very professional. They completed the installation in one day and cleaned up work area before leaving.
Don
-
June 25, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
The best of the best
On time, very "artistic" with their installation and cleaned up everything before they left the premises!
Katharine
-
June 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Golden.
Professional and pleasant.
Ray
-
June 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munns
Great installers, with patience to inform us, when we asked, what they were doing and why
Sargent
-
June 09, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Professional
Expellant workmanship, very pleased.
Guy
-
June 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
We have been a Munns customer for 12 years and have been very pleased with their service.
Joseph
-
June 04, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
Friendly yet professional team to have work for you
Donald
-
May 03, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professionalism
Everyone I dealt with was very personable and professional
Jim
-
May 02, 2020
Verified Purchase
Expertise:
5
New home
Good.
John
-
May 01, 2020
Verified Purchase
All good
prompt, efficient, clean, friendly
Jim
-
April 29, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Superb quality, expertise and professionalism
Extremely professional, reliable, and technically Competent
Darlene
-
April 29, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MUNN'S SALES & SERVICE, INC. installation of a new air conditioner and furnace
The installers answered all of my questions and explained them so I could clearly understand the answer.
Thomas
-
April 24, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn’s
Have had this company for 20 years and have been pleased with their service.
Dorothy
-
April 24, 2020
Verified Purchase
MUNN'S is a quality dealer and service company always professional and reasonable and available
MUNN'S is a quality dealer and service company always professional and reasonable and available
Karen
-
April 03, 2020
Verified Purchase
Expertise:
5
Service:
5
Munns
All of the employees from Munns were very knowledgeable, did the installation quickly and professionally.
Stephen
-
April 02, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MUNNS A/C SERVICE
JOB WELL DONE
Richard
-
April 02, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
efficient
knowledgeable and effective
Alex
-
March 24, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very knowledgeable service and great instillation.
Robert
-
March 21, 2020
Verified Purchase
Expertise:
3
Service:
3
Solve Problems:
3
Expert Installation & Professional Technician
Carlos Candalario installed my new Carrier HVAC quickly and efficiently. He was professional and courteous and answered my questions in a very courteous manner.
Richard
-
March 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
My new Carrier system.
Superb installation could'nt be be happier. If you need a new system Munn's are at the top. The place was spotless when they left. Excellent job.
Tristan
-
March 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
5 STAR
DID A GREAT JOB
Frank
-
March 12, 2020
Verified Purchase
Expertise:
5
Professional
I
Obin
-
February 27, 2020
Verified Purchase
Very Helpful!
Appreciated the walk through and knowledge sharing.
Dan
-
February 24, 2020
Verified Purchase
One Great company !
Wish all company's were run like Munn's, timely, courteous, friendly and VERY knowledgeable !! Would rate the 5 stars !
Ralph
-
February 22, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Knowledgeable, helpful and easy to deal with. Great financing
From sales to installation, a great firm to deal with
Joseph
-
February 20, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
FANTASTIC JOB
Munn's goes the extra mile to please their customers. Excellent experience ??
David
-
February 19, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very pleased
Very easy to work with and their staff was very friendly, knowledgable, and efficient.
George
-
February 13, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great provider
Very positive experience with Munn's over the past 4.5 years.
Kristina
-
February 05, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very professional
RUSTY
-
February 01, 2020
Verified Purchase
I have always had good service with Munn's, their producta and service.
Munn's recommended the Carrier Air Conditioner and I agreed to their selection.
Audrey
-
January 30, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Consistant delievery of quality service
Manage 6 different residential homes Munns is my #1 choice for A/C service and installation
Joe
-
January 29, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
Happy Camper
Timely!!!!
Tom
-
January 22, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
The installers very professional . They complied with all of our needs.
Eric
-
January 21, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very very satisfied!
Munn's is great!
Phil
-
January 21, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Very professional!
Ronald
-
January 11, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great experience
Great installation teams, helped with Smart Thermostat install. Highly recommended.
STEPHEN
-
January 10, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Professional
Did a fast professional job
Carl
-
January 07, 2020
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very knowledgeable
Jack was exceptional with explaining every detail in a clear concise manner.
James
-
January 03, 2020
Verified Purchase
Good work
Service has been v good.
Ron
-
December 13, 2019
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Excellent Orientation
Our service rep was very friendly and knowledgeable
Marcia
-
December 04, 2019
Verified Purchase
Expertise:
5
Service:
5
Great
Installers were great
Donna
-
December 03, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Easy
Everything went well as expected
Matthew
-
November 20, 2019
Verified Purchase
Expertise:
2
Great professional staff
Feels good to know you have a professional you can rely on.
JOHN
-
November 18, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Definitely recommend
Always timely and expert service
CHRIS
-
November 09, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Proffessional
Air conditioning came with my new house. Had the same in my previous house. Great product.
Nancy
-
October 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn's service call
Great service and very timely
MONTE
-
September 18, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent
Munn's has been great from installing my unit and servicing it and repairs if needed. Would recommend them to everyone.
TONYA
-
August 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
FANTASTIC
TOTALLY SATISFIED
ROSE
-
August 23, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Company
Munns installed our original system as well as our new system, done last year. There was a leak in a coil, which required replacement as opposed to repair and the service tech showed me where the leak was and how he discovered it. He got the until going quickly until the replacement coil could be obtained, and he said to call if the leaking unit needed more refrigerant. Less than a week later, Munns scheduled the coil replacement. That job, as well as all other contacts with Munns, was done with care, courtesy, expertise and placing the customer first in all functions. I trust Munns and that's my highest recommendation.
DICK
-
August 21, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent timely response. The A/C now unit works better than previously
Very happy with cooler home
PAUL
-
August 08, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Fantastic service Knowledgeable staff.
Shawn and co\-worker, Electrical technician and co\-worker. Very professional and kind. Fantastic service Knowledgeable staff. Everyone that we came in contact with either over the phone or in person was very nice and answered all of our questions. Will use this company again and We highly recommend Munn's A/C Company to all friends and family.Thank You all.
Ericka
-
August 02, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service is always the best
Best AC company in this area. I would not use anyone else.
DUANE
-
August 02, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A job well done!
The gentlemen sent to install our new AC system were friendly, and, 100% professional in the work performed. People who double check what they do are very hard to find, but we are completely satisfied with our new system.
Anthony/Kathleen
-
July 26, 2019
Verified Purchase
Expertise:
5
Service:
5
Carrier AC Orientation
Jack was such an expert and he made every part of the orientation process so easy. He's a great encourager while being so professional and personable. We're glad he was chosen to come to our home to help us through understanding how to work our thermostat, that gave us a hard time the last 24 hours.
Shirley
-
July 23, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Leak was not until Carrier and I requested a second visit
On Munn's first visit they put in three pounds of refrigerant, but said they did not find a leak. We called and told them we had called Carrier for a case number, as we wanted to make sure we were covered as it was almost time for our warranty to expire. Dianne said they would call Munn's. They came out the second visit and found a leaking evaporator coil. They returned 7.16.19 and replaced the coil and filter dryer. My question now is, can we be sure this was the only thing wrong as they did NOT find a leak in the first place. If the air conditioner needs more refrigerant during the next annual service, this definitely means they did not repair the problem that occurred during our warranty period. Munn's is always nice and respectful, but we will not know if the AC has been fixed until it is checked for refrigerant, or if there was somethings else wrong at the time. If we need refrigerant during our next inspection, or if something else occurs during this time, that wasn't caught, you and Munn's should be responsible as this problem was detected before the warranty expired.
HERSHEL
-
July 17, 2019
Verified Purchase
Expertise:
1
Service:
5
Solve Problems:
3
Premature thermostat failure
A quality Carrier thermostat (model 'edge') should last longer than 6 years. It's failure to function correctly should have been detected a month ago when the heat pump was serviced. The replacement price was outrageous.
PHILIP
-
July 16, 2019
Verified Purchase
Expertise:
4
Service:
2
Solve Problems:
4
Professional
Great service
Mary
-
July 09, 2019
Verified Purchase
First wall unit had problems
Took them a bit of time but finally got the right expert to review unit, trouble shoot problem and made a swap out repair parts and labor cost free.
PAUL
-
June 29, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service
Good quick service, waiting on parts
George
-
June 17, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Through introduction to the system.
Just purchased home.
Mike
-
June 07, 2019
Verified Purchase
Expertise:
5
Solve Problems:
5
The service man found the problem and took care of it.
We have used Munn's for many years and are satisfied with their service. The lady on the telephone was also very helpful before the service man came to the house.
RICHARD
-
May 15, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent Service
Excellent service.
JONATHAN
-
May 11, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very patient and very knowledgeable
I would definitely recommend this dealer. They are efficient and on time. I have used them for over 5 yrs to keep my equipment in tip\-top shape.
DAVID
-
April 25, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn?s/Carrier - The Villages
Great service ????
MARK
-
April 23, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
MUNNS
VERY HAPPY
Larry
-
March 27, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
good service from Munn's techniciian Joe D
Technician ,Joe D, arrived within the time promised by Munns This was an after hours service
ROBERT
-
March 04, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Persistence.
Bryan was superior in courtesy, keeping me informed, and knowledge to get the job done.
JAMES
-
January 24, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
First Service Call
Impressed that Munns opted to replace t\-stat right away, avoiding reoccurence of same problem.
CINDY
-
January 16, 2019
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Christine Kaim
Craig was very good.
PETER
-
December 26, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Customer Service Skills
Our thermostat did not work, they replaced, explained ...the replacement was quick I highly recommend Munns
RON
-
November 30, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Hoping both problems are finally fixed.
We required two service calls to resolve our thermostat problem, but Matt our technician was very professional. Prior to this we have had three service calls required on our Mitsubishi split unit for recurrent condensation problems.
JOHN
-
November 19, 2018
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
Installation of thermostat
Well done
WILLIAM
-
November 08, 2018
Verified Purchase
A/C repair
Your technician, Aaron, was efficient in solving our a/c problem. He is a credit to Munn's a/c \& heating service.
MICHAEL
-
October 24, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Part replCement
Very polite and efivient
MILDRED
-
October 15, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
exceptional service
on time and efficient
GAYLORD
-
September 29, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Same day service after lightning strike
Our thermostat was ruined by a lightning strike. Cooling would not shut off. Munn's sent an electrician two hours later. He immediately installed a temporary thermostat and ordered a part. The replacement was installed several days later. We couldn't ask for better service. We were never uncomfortable.
KEVIN
-
July 17, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn?s sales and service
Service was outstanding will recommend to any and everyone.
Robert
-
July 13, 2018
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
Replaced faulty air conditioner
Handled in a professional manner
PHYLLIS
-
June 14, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
HAPPY HAPPY
OUTSTANDING!!!!! EXCEEDED EXPECTATIONS!!!!
Richard
-
May 16, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service Call
Great service tech., knowledgeable, courteous, punctual. Thank you,
EDNA OR JAMES
-
May 11, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installion of a new High Seer A/C residential unit replacing a 15 year unit......
Munn's service personnel responded when expected. Hit the ground running, removing the old units \& installing the new units. Very professional, hauling away the old \& cleaning the install areas.
THURL OR ANN
-
March 09, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installed new air conditioner/heat pump
The installers arrived on time and went right to work. Six hours later the job was done, the unit was working, and the garage was clean. Excellent job! Extremely satisfied.
MARK OR CAROLYN
-
February 19, 2018
Verified Purchase
Expertise:
4
Service:
5
Solve Problems:
4
New installation
Replacing old broken a/c
GEORGE OR BETTY
-
February 17, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
excellent service
AC repair and replacement of damaged parts
RICHARD
-
February 15, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Heat Pump
Excellent Service
Deborah
-
January 28, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New home owners
They were there in great time to take care of us and I also like that I got to talk to areal person on the phone even after hours they were very professional and polite
MARK OR PATTIE
-
January 28, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New HVAC system
Mann's is very reasonably priced. I own the condo in Florida, bit I live in Ohio and they did a great job of communicating the needs even with our long distance relationship. They did a fantastic job.
JOHN OR MARGIE
-
January 27, 2018
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
peterson New Carrier heat Pump & AC
I can't say enough of this company, what a pleasure to have them do my Installation Three Tech's and they new what they were doing.
WILLIAM OR JUNE
-
November 30, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
AC Install
The install team did fast and productive work. They were frinedly and cleaned up everything before they left.
Steven
-
November 28, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn’s is an excellent company!
Thank you to the entire team at Munn's for making replacing our home air conditioner an easy task! You exemplify professionalism.
STEPHANIE OR KELLY
-
November 16, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New carrier customer
Installation was excellent. Clean up was great very efficient workers
RALPH OR MELBA
-
November 15, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation of New HVAC system
Jim was very knowledgeable of the product, presented it in a very pleasant and professional way. Provided installation, inspection and payment schedule that was carried out as promised. Technicians were on time, proficient and courteous. We were very pleased with the whole process.
RONALD OR COLLEEN
-
November 14, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn’s review.
Workers were very experienced and capable. Installed unit in a quick manner. Explained everything about the unit and it's operation.
ROGER OR MARIANNE
-
November 13, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Carrier A/C and Gas Heat Furnace
Everything went well from the salesman to the installation.
HENRY OR LYNDA
-
November 13, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Quiet and Efficent
Installed a new performance 16. It is very quiet and very efficient. The men who installed it were knowledgeable and very cooperative. It was a very smooth installation. The only problem that we had was the air conditioner did not shut off the first day. A technician came the next day and did some calibrations and it has worked fine.
PAUL OR CATHERINE
-
November 06, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Furnace & Air replacements
Replaced our furnace an air conditioning units in a very professional manner. Courteous and knowledgeable technicians. Highly recommend them to others.
BETTY
-
November 01, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munns is the best!!
New unit installed...
JIM OR MARSH
-
October 31, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Unit
The current unit is a replacement for an 8 year old Carrier unit that got destroyed in flooding from hurricane Irma. The new unit was installed October 6. It took until October 23 before the unit was running properly. Several visits by technicians proved to not solve the high humidity problem in the house (70 to 80%). Yesterday's technicians (the 23rd. of Oct) finally found the problem to be in a defective computerized thermostat. Replaced that one with a much simpler to operate one which we wish had been offered the day the unit was installed. When dealing with older, over 70, folks the sales person should indicate that this simple thermostat is an option. All employees very polite and tried their best to solve the problem. We were very uncomfortable in the house during the 17 days as both my wife and I were suffering bronchitis and pneumonia situations. Today, the 24th., two Munn's employees returned to dress up the connecting shroud between the unit and our house so that no critters could get in under the house. These two did a good job.
RICHARD OR NANCY
-
October 24, 2017
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
New Carrier Unit
Installers were knowlegable of the products being installed and installed them in a timely manner. The installers were able to deal with any problems that crept up during installation and dealt with any,of my concerns.
DOUGLAS/SUSAN
-
October 19, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation of Carrier a/c
So far we are pleased with the product
RICHARD OR CAROL
-
October 16, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Air Conditioner
Installation of A/c
BERNARD
-
October 06, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Central A/c:Heat
Had a new air conditioning/heating unit installed; the entire unit including air handler, copper pipes ... everything! 3 ton 14 sear.
SUSAN
-
October 01, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Completely satisfied
They were on time and provided the service and products we discussed.
dENNIS OR ROCHELLE
-
September 25, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
customer
So far, I am very satisfied.
Roger
-
September 23, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Stressful
Please read my service call record. Installation problems Very very stressful
HELEN
-
September 22, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Timely, knowledgeable, courteous and cleaned-up after job complete
Munns is a company I have dealt with for years. I trust their judgement!
ANN OR EARLENE
-
August 17, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C installation
Munn's is customer focused and their customer service people all seem very professional.....
RICHARD OR DEBORAH
-
August 07, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier Equipment and Munn's Installation Review
Replaced a Trane XL\-14 unit that was still working fine. Had the installation technician increase the pre\-set CFM from 350 to 380\-400 to provide greater airflow through the registers. Never did understand why Carrier feels a factory setting of 350 CFM helps with the humidity level. System seems to be working just fine so far, very early in its lifespan. Any homeowner installation issues were correctly resolved by Munn's in a timely manner. Knowledge of Products: Sales personnel relied heavily on manufacturer data on a tablet, there are soooo many models and options within models, and total system configurations (A/C and gas heater with new thermostat) that a homeowner should understand. It is quite an effort for the homeowner to do this. Service Expertise: Installation personnel did a fine job but needed to be supplemented with Service Call personnel to complete the entire system installation, especially installing the COR thermostat and setting the CFM. Also, Munn's was totally cooperative in working with the homeowner on scheduling as there were "travel breaks" needed during the process. I rate the overall project a 4.5/4.75, but that is not possible using the review rating timeline.
JOHN OR BEVERLY
-
August 04, 2017
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
5
Installition and mantenace
My A/C wasn't working on a really hot day. I tried a few other companies but Munn's were the only ones that would come out in a short time (one to two hours) Been a customer since. I choose Munn's not for price but I trust them and would highly recommend. there prompt neat and just do a great job!1
HERBERT
-
July 28, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Review
Munn's is terrific at that job and very knowledale
LOYDA OR ARTURO
-
July 28, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Larry
We recently bought our home and shortly after the air conditioner failed. Our home watch refereed us to Munns. We are pleased with the prompt solution and service.
LARRY
-
July 15, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Five stars!
The individual who serviced us was courteous and helpful.
Marco
-
July 10, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Fast and efficient service \- very pleased.
DAVID OR MARIA
-
July 07, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier air and hear pump
Munns people d is a great job
CRAIG
-
July 07, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great and honest company
Our professional installers Clinton and Carlos were exceptionally skilled in the replaced of our new HVAC unit. They were both neat, congenial, polite and very thorough educating us about the use of our new unit. Our Consultant Jim explained the units available and what we all thought was best for our home. Pleased with every aspect of this procedure.
HERBERT OR ARLENE
-
July 03, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
A/C Installation
Installers did an excellent job. Sales rep and all the technician were very professional and impressed us with their knowledge of the product.
DOREEN OR JOHN
-
June 08, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installers
Installees were very professional, courteous and friendly. Left the area perfectly clean afterwards. All in all, good customer service.
EVELYN
-
June 08, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Ricki
new a/c unit installed
Ricki
-
June 01, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Thermostat
This company gives excellent service. Our AC thermostat stopped working at 9:30 PM at night. They responded within two hours and installed a temporary thermostat and got the AC working for the night. They then came the next day and installed a new thermostat. I would highly recommend this company.
DIANE/CHERI
-
May 11, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very satisfied
We've used Munns several times in the past and were very satisfied with price, quickness of service and the service employees each time. This is why we chose this company to do this larger job. We didn't even feel we needed a second opinion. This was a complete changeover from a freon to this new puron system and it was completed in one morning. The guys even did a great job of redoing the platform the handler sits on.
RICHARD OR CAROLYN
-
May 10, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service
Prompt courteous service!!
SHARON
-
May 09, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
smooth as silk
From sales to installation and clean up 5 stars
JAMES
-
May 09, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great Experience
We have used Munn's Air and Heat since we moved from Illinois to Florida 4 years ago on a recommendation from my brother.We are also advocates of 'FAMILY OWNED BUSINESS" and that too was a selling point for us. Their employees are professional, knowledgeable answering questions in layman's terms so we understand fully. They never act like it is an inconvenience to be servicing our units. Our saleswoman Rosalie Daniels was exceptional. She explained everything in detail and answered our questions. Also, she was available when we called and we know at this time of year she is a busy woman. We never felt like she was rushing. The TEAM showed up on time and they worked "like a well oiled wheel". They didn't stand and wait for the next step, just did it. And they too would answer my questions with respect and intelligence. They cleaned up everything to the point you would not have know they were here. We would highly recommend Munn's Air and Heating. Ervin and Sharon Haydon
Sharon
-
April 29, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Service call
install thermostat
JOSEPH OR TENNIFER
-
April 15, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
New Air Conditioner
Everyone from Munn's was wonderful. The installation team arrived early and finished in a timely fashion. All the reps were friendly, helpful and knowledgeable. All options were explained fully and there was no pressure to buy a more expensive option over any others.
KATHI
-
April 13, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Rowe
They did a wonderful job..
WILVIE
-
April 13, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn A/C
Munn, A/C..The Villages, Florida, Rosalie, our saleslady, was very good. thorough, and we appreciated her attention to detail. Jose was there for installation and included a "How To"...on our A/C, he was very knowledgeable and professional. Thank you , Smitty
DONNA/DAVE
-
April 10, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Good Experience
Very prompt response to my problem by installation of new unit. All members of crew worked well together and didn't slow down until job was done. Unit is performing well, work area is clean and I'm happy with what they did.
KEN
-
April 07, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
5 Star Experience
Very pleased. Great product, great service.
DONALD OR JANCIE
-
March 09, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellent customer service.
Salesman and staff were polite and informative. The installers were very courteous, knowledgeable and efficient. Would definitely refer Munn's.
ROSALYN
-
February 11, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
An AC system that works well!
Needed an AC system for a room detached from the house central AC system. The Carrier mini split system was installed by Munn's. The AC system works great and Munn's recommendation and installation was excellent. Highly recommend both.
CORI
-
January 24, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
replacement thermostat
Munn's had to replace the thermostat as it was registering the wrong room temperature. They were prompt, courteous and professional.
ROBERT/BARBARA
-
January 24, 2017
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Very Nice Job
Replaced 15 year old gas heater and AC unit. Sided he united and and installed a air filter unit that needs replacing once a year. Good price, excellent installation.
THOMAS
-
December 16, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
New equipment
Fast prompt honest service
JOYCE
-
December 08, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Perfectly completed
Thermostat was ailing. Analyzed problem and completed work with an hour.
AMOS OR KATHRYN
-
November 02, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Munn's
Carrier
ROBERT OR GLORIA
-
November 01, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Carrier Variable Speed
Have had 3 service calls and all were good. Had to replace themostat.
HIBERT/ELAINE
-
October 08, 2016
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
A/C Installed
A great install and very fast!!!
KENNETH OR NANCY
-
October 05, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Thermostat replacment
Serviceman found Thermostat defective and replaced
ROBERT OR NANCY
-
October 04, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Air Conditioner Review
Satisfied
ROBERT
-
September 30, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Quiet running
I was surprised at how quiet the unit runs, I like that the fan runs slower than most I've seen.
VIRGIL OR BONNIE
-
September 21, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great service, great system
Fast, friendly, efficient service. Quality installation! Energy efficient, system pays for itself!
CHRISTOPHER
-
September 15, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installed air conditioning on lanai
Our installers were wonderful. Polite, worked hard and completed the job early.
PEGGY
-
September 13, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Installation of a dehumidifier
Dehumidifier for the lanai All personnel were pleasant and helpful from the seller to the installers.
ROBERT OR LINDA
-
September 07, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Excellant product at good price
Knowledgeable, friendly, no delay in installation
RICHARD OR LAURIE
-
August 26, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Great HVAC Company
Munn's has the finest customer service I have ever experanced. They are a fine company with outstanding employees. I am glad to recomend them.
ERIC OR PATRICIA
-
August 16, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
Villager
AC unit
ROLAND
-
August 15, 2016
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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