Amazing Service from a Great Team!
A few days ago I contacted the Air Quality Heating \& Air Conditioning team \- spoke with Matt Farber. My air conditioning (a very old condo Carrier unit) had just stopped working. Matt sent a technician \- Joe \- right away to inspect the unit, and Joe patiently and throughly described what was wrong (corrosion, etc) and what options I had. Matt then sent me an estimate. I had spoken with a few other companies, and gotten a couple of estimates, some higher, some lower \- but something about both Joe and Matt's professionalism (and friendliness) struck me very deeply, and I decided to go with my guts \- and I was completely right. Matt send a team of 4, who did the job flawalessly, in just a few hours, installed, removed the old stuff, tested, cleaned up after them, and after a month without A/C I had my air back on, with a very quiet and efficient new unit. Unsurprisingly, I reffered Matt and his company the same day to a neighbour who was looking for some work in his unit (and the neighbor was very happy with the consultation). In a world where bad service is more and more common, there still are great people and great companies \- Matt and airandheat.org are one!