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Achieve System Health and Fitness Goals

Carrier has provided intelligent chillers with advanced controls for a long time. Now with SMART Service you can remotely monitor and analyze data like never before. By turning your building into a SMART building you can make more informed decisions relative to comfort demands, service requirements, and a building's financial performance that will help you reach your building's performance goals.

How SMARTchiller Works

Why Does Your HVAC System Need to Operate at Peak Performance?

With SMART Service you will have unprecedented insight into the overall health of your HVAC system. This will provide improved equipment protection, efficient system operation and peace of mind. Read this study to see what impact this will have on your people and buildings.

Read the Study

Maximize Uptime

Through remote monitoring of chiller operating data you can maximize performance and efficiency, increasing production uptime. As a result lost revenue from downtime will be prevented.

Lifecycle of a Chiller


Reduce Your Maintenance Costs

Carrier SMART Service provides many benefits that are unavailable to traditional HVAC service agreements. Through remote monitoring of chiller operating data you can improve maintenance budgeting and scheduling. As a result your chiller's life will be extended - saving you money and giving you peace of mind.

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How Do I Turn My Building Into a SMART Building?

To get Carrier SMART Service either upgrade your current chiller (select models apply) or purchase one these highly efficient and performance driven chillers.

Contact Us for Upgrade Options

  • Using wireless cellular communications technologies, Carrier® SMART Service continuously streams operating data to the cloud in real time directly from your chiller's product integrated controller (or PIC). The data is then captured within our IoT platform for ongoing insight into your chiller's health.

  • Persistent and reliable data transmission

  • Integrated equipment sensors that capture key operating data

  • Secure wireless connectivity to Carrier's cloud-based IoT platform



Access chiller operating data and account information like never before.



With SMART Technician, proactively tackle potential issues.


SMART Service in Action

Learn how SMART Service is making a difference for customers.