Our digital offerings help you and your staff gain visibility, access expert advice and effectively optimize the lifecycle outcomes of HVAC systems.
Our service tiers are tailored to meet your HVAC system needs, providing peace of mind and improved bottom line.
BluEdge Frequently Asked Questions keyboard_arrow_right
*BluEdge Digital Core is included with all Service Agreement levels.
Applicable only for compatible chillers.
Improve productivity with real-time machine health notifications and analytics for connected HVAC assets providing data-on-demand on mobile & web
Customer Portal
Easy to view asset-related documents, contract coverage and request on-demand service
SMART Platform
A real-time dashboard to view all details of your system health and performance from anywhere online
Command Center
24/7 real-time monitoring by HVAC-experts for proactive solutions to reduce unplanned downtime
Advanced Analytics
Access to cloud-based algorithms that help you manage, predict and optimize equipment health and performance cloud-based algorithms that help you manage, predict and optimize equipment health and performance
BluEdge Digital is a portfolio of digital solutions within BluEdge Service Platform that are powered by IoT and cloud analytics. BluEdge Digital has three tiers (Core, Enhance and Elite) to provide customers better visibility into their assets, resulting in better advice on how to manage their HVAC equipment and system optimizations to achieve key outcomes like uptime and comfort.
BluEdge Digital can improve productivity with real-time machine health notifications and analytics for connected HVAC assets providing data-on-demand on mobile & web. Depending on the tier BluEdge Digital can offer a 24/7 Command Center, easy to view Customer Portal, SMART Platform with real-time dashboard and more advanced analytics.
BluEdge Digital complements service/maintenance agreements and can be added to a BluEdge service agreement or purchased as a standalone offering.
Absolutely. Additionally, while our BluEdge Digital and BluEdge service agreements have the same tier names (Core, Enhance, Elite) the BluEdge Digital tiers can be added to any tier of service agreements, regardless of level.
BluEdge Digital is a service within the BluEdge Service Platform. SMART Service, which is now called SMART Platform, is a core capability of BluEdge Digital for visualizing equipment performance and analytics.
There is a wide range of chillers compatible with BluEdge Digital please contact your Carrier Commercial Service representative.
Every facility is different, and installation of the SMART panel takes just a couple hours for most facilities. After installation, onboarding is completed by our remote experts. Customers will receive an email with access details.
To purchase BluEdge Digital please contact your Carrier Commercial Service representative, fill out our contact form or call 800-379-6484.