Carrier Transicold France Enhances Aftermarket Service with a New Service Center in Brécé
March 25, 2015
Continuing to invest in its service network to offer high level expertise and quality for its customers, Carrier Transicold France opened a new service center today in Brécé. Carrier Transicold, which operates in France as Carrier Transicold France, helps improve global transport and shipping of temperature controlled cargoes with a complete line of equipment for refrigerated trucks, trailers and containers, and is a part of UTC Building & Industrial Systems, a unit of United Technologies Corp. (NYSE: UTX).
With a presence in the Rennes region since 1970, Carrier Transicold France’s new service center is strategically located in the Turbanière industrial area, 20 kilometers outside of Rennes in the heart of the food processing region with easy access to main roadways. The facility features a 1,200 square meter building with a 3,000 square meter parking area. The service center, which includes three vans and a well-stocked replacement parts warehouse, will enable technicians to address all maintenance and service needs and offer increased responsiveness to customer calls. In addition, mobile service teams will be able to respond quickly 24 hours a day in the event of mechanical breakdowns.
The service center also incorporates a temperature pull-down testing facility to certify the refrigeration capacity of Carrier Transicold units in accordance with A.T.P. (Agreement Transports Périssables) regulations. Every effort is made to ensure that customers can deliver their temperature-sensitive loads on time and in optimum condition.
The facility houses a workshop for equipment maintenance with a team of 10 technicians with a broad range of skills covering refrigeration, engine and electrical expertise. These technicians are certified and regularly trained in the installation, maintenance and repair of all Carrier Transicold refrigeration products to ensure operational efficiency of refrigeration units and optimum cold chain protection.
The new service center will continue Carrier Transicold’s engagement toward service productivity with modern facilities and equipment.
“We are very pleased to be able to provide our customers with value-added service and support thanks to the high-quality facilities of our new Rennes/Brécé location and our dynamic service network,” said Jean-Pascal Vielfaure, managing director, Carrier Transicold France. “With over 60 service points and approximately 250 technicians, customer care is a key priority for Carrier Transicold France and we consistently strive to not only meet - but exceed - our customers’ needs.”
For more information about Carrier Transicold France and its products and services, visit www.carriertransicold.eu.
About Carrier Transicold
Carrier Transicold helps improve transport and shipping of temperature controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 40 years, Carrier Transicold has been an industry leader, providing customers around the world with the most advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of UTC Building & Industrial Systems, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. For more information, visit www.transicold.carrier.com, or follow Carrier on Twitter: @CarrierGreen.