As an owner, you know that Carrier® comfort comes from more than our heating and cooling systems. It’s in knowing your utility bills will be lower. And most of all, it’s in realizing we’ll stand behind our products with industry-leading warranties—and right by you—for each heat wave, cold snap and everything in between.
No matter how energy-efficient your air conditioner was when it was installed, it can lose efficiency if not properly maintained. The good news is, it isn't hard, time-consuming or expensive to do the kind of upkeep that can help your unit last for years:
Think of it this way: By investing a little time and money in keeping your unit operating at peak performance, you stand to save a lot in system repair and energy bills. Of course, if you're not up to the task, your local Carrier® expert can take care of all the above, and much more.
The start of fall is ideal for football, back-to-school activities and tackling furnace repair and maintenance issues. Better now than when it's freezing outside.
Many Carrier® dealers offer incentives or other specials for heating repair or system checks during the fall, which means they can fit you in and you won't be left in the cold. Of course, you don't always need an expert to give your furnace expert care. Here are some things you can tackle yourself:
Your Carrier® humidifier is designed to keep the ideal amount of humidity in the air. You don't need to sweat annual maintenance for your humidifier too much. Just be sure to change the water panel before the heating season.
If you have a water-saver humidifier, you'll need two water panels per heating season: One at the beginning and one about half-way through. How do you know if you have a water-saver humidifier? Your model number will include the letters WBP.
Your ventilator is designed to remove stale and polluted air from your home, while keeping valuable energy from escaping. We've included some tips here to keep it running at its best. But, of course, you can always have your Carrier® expert maintain your ventilation system for you.
Our state-of-the-art air purifier systems are designed to trap and kill bacteria, viruses, mold spores, allergens and other pollutants. All you have to do is change the filter.
Filter life varies from home to home and is based on several factors. Most home owners find that the filter lasts for 8 to 12 months.
If your purifier is installed as part of a complete Infinity® system, the Infinity control can be set to notify you when it's time to change the filter, either by a timed message or through True SenseTM technology.
Geothermal systems are known for their reliability and durability. Keep yours operating at its peak efficiency by having your Carrier geothermal expert check the unit once or twice a year.
During the inspection, the technician will:
If your geothermal unit is connected to well water instead of a closed loop, we recommend you have the heat exchanger inside the unit cleaned periodically. This will prevent the buildup of minerals that can reduce the performance of your system.
Simple preventative measures like these will go a long way to helping your geothermal unit deliver the comfort, efficiency and reliability you invested in.
Just because your local Carrier® expert is a wonderful person doesn't necessarily mean you want to rearrange your day to have him or her out for a service visit. Instead, try these useful tips. They're just as easy as picking up the phone.
If you have an Infinity® system with remote access, you can set up your access to allow your trusted Carrier expert to diagnose potential problems right over the phone.
If you still don't feel that refreshing flow of cool air throughout your home or your system is under-delivering cooling, it's time to contact your local Carrier expert for service.
If you still don't feel that wonderful rush of warmth throughout your home, it's time to contact your local Carrier expert for service.
If your ERV still fails to operate properly, contact your Carrier expert—and be sure to have your model and serial numbers handy. With this information, the dealer will be able to correct any problems.
If your HRV still fails to operate properly, contact your Carrier® expert. Provide your model and serial number. With this information, the dealer will be able to correct any problems.
You can extend the limited warranty of most of our products by up to an additional five years if you simply register them here within 90 days of purchase. Other than our air conditioners, what's cooler than that?
Complete Product Registration Form
Admittedly, these guides aren't exactly beach reading. But they sure make learning about your product a breeze. And finding the guide you need is just as easy. Simply enter your product's model number below, and we'll give you a list of links to all the documents associated with it.
If you need service, or you need to troubleshoot an issue regarding your HVAC system, it always helps to know the model number. Rather than have you commit them all to memory, we made our model numbers easy to find.
Start by looking in your owner’s manual or any other paperwork that came with your product. If you don’t happen to have them handy, you’ll also find the model number printed right on the unit.
Look on the back of your unit, and you’ll find the model number listed on a silver series rating-plate located above the service valve connections. If your heat pump is geothermal, the model information should be easily found on the front of the unit.
Remove the front door and look inside the unit. You should see the model number printed on rating-plate or decal.
You should be able to see the model number on a rating-plate or decal right on the front of a ventilator or an evaporator coil and on the side if you have a fan coil.
You should be able to find the model number on a decal inside the front access panel.
If you own any other Carrier® product, take a look on the front or sides for the model number – we try to make them easy to find. Still unable to find that model number? Just call your local Carrier Expert. He or she will be happy to help you.
Here are all the documents we have on the model number you asked for.
Can't find what you are looking for?
Oops—we’ll take the heat on this one. Sorry we couldn’t find documents for that product. Please make sure you entered the correct product type and model number. You can also contact your local Carrier® expert.