Select a Country
There’s a reason we call our dealers experts. Actually there are three: intensive training, proven customer satisfaction and a willingness to go the extra mile. Sure, expert is a strong word. But they’ve earned it.
To ensure your local Carrier® experts recommends the products that make the most sense for you, your family and your home, let them know what matters most to you.
You might consider these questions:
Download this simple 3-step checklist to help guide you through the purchasing process:
Carrier® Factory Authorized Dealers haven’t earned their distinction just by selling and servicing Carrier parts. They must consistently perform to rigorous standards to qualify for factory endorsement.
Factory Authorized Dealers:
Ask your dealer for a copy of the guarantee for details and limitations.
The Carrier President’s Award recognizes Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence.
The Carrier President’s Award is our highest dealer honor. This annual award is designed to encourage self-analysis and reward individuals who have exceeded high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers, who are held to an even more exacting set of standards. We award this honor to our deserving dealers to support business improvements and show gratitude for their customer loyalty. Recipients serve as role models, sharing “best practices” to help cultivate excellence across the dealer group.
These are just a few of our prestigious President’s Award winners. Please continue to check back here for the latest dealer spotlights.
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Provincial Heating & Cooling Inc. recently received the 2016 President’s Award from Carrier.
In a landmark moment, Provincial Heating & Cooling Inc. of Winnipeg, Manitoba has received the distinction of being Canada’s first ever Carrier® Factory Authorized Dealer to claim the prestigious President’s Award. Carrier’s highest honour is awarded annually to Carrier dealers who exemplify the brand’s model for operational excellence, business effectiveness and delivering the best in cutting-edge technology to consumers. For over 19 years, Provincial Heating & Cooling Inc has served the Winnipeg Area with exceptional results.
The proud 2016 recipients – owners of Provincial, Robert and Tracey Dill – have set a new standard in Canada for delivering premiere quality products coupled with a truly exemplary standard of customer service. They’ve also embraced the digital world, offering their customer base a robust, tech-savvy website, that’s ahead of the curve in innovation with a user-friendly interface. A quickly expanding social media platform has followed suit, increasingly engaging members of their community year over year.
Provincial has shown a strong dedication to constantly improving their technical business offerings as well, earning NATE certification (North American Technical Excellence). This is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test universally supported by the entire industry.
“Robert and Tracey have exemplified what it means to be passionate about delivering the highest standards when it comes to customer service and in home comfort. They have dedicated themselves to becoming the best of the best of our Carrier Factory Authorized Dealers in Canada with the most advanced training and latest diagnostic tools. They continue to differentiate themselves in their marketplace with their passion for excellence and the highest levels of customer service.” shared Paul Davignon the President and General Manager for Carrier Enterprise Canada.
Founded in 1996 by Robert Dill, Provincial Heating & Cooling Inc started as a Heating & Air Conditioning service company. Over the years, Mr. Dill’s reputation as a skilled Journeyman, dependable and honest technician attracted the attention of major HVAC equipment manufacturers, notably Carrier Corporation. His business quickly grew from customer and vendor referrals.
Today, Provincial Heating & Cooling is a leading-HVAC contractor in Winnipeg, Manitoba, Canada, serving all Residential and Commercial customers. With at that time Mr. Dill had close to 12 years servicing and installing Carrier product for his previous employer. It was a no brainer that he would start his business as a Carrier Dealer. “I feel that Carrier and Provincial Heating & Cooling are business partners”. Mr. Dill stated. “I could not have done it without a quality product, and Carrier is a world leader in my industry”.
Celebrating 20 years in 2016 is a milestone for Provincial Heating & Cooling. Throughout the years, Provincial became the first Canadian dealer to become Factory Authorized. It was such an honour to take our dealership to the highest level. I built this business on values that were taught to me early in life. Always take care of your customers because without them you have nothing. Treat your employees right, and continue technical training as our industry and product line changes, and pay your bills. Without your suppliers, you don’t have a base to work from.
“This award recognizes Provincial Heating & Cooling Inc.’s commitment to excellence and Carrier is proud that they are ambassadors of our brand,” said Chris Nelson, president, North America HVAC Systems & Service, Carrier. “Provincial Heating & Cooling Inc. is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.”
The Carrier Dealer Hall of Fame is a distinction given to proven leaders in the industry. Designees have dedicated their lives to giving back and standing by the promises they’ve made to their employees, their customers and to their communities. Though this kind of character is shared by many Factory Authorized Dealers, what sets Hall of Fame members apart is perseverance–an unwavering commitment to high principles over a lifetime of service.
Carrier Factory Authorized Parts have been designed and built specifically for your Carrier equipment, helping to restore your system to its original performance.
Factory Authorized Parts:
Should you ever require a service call, ask your dealer to use Carrier Factory Authorized Parts.
Rebates, seasonal promotions and a variety of flexible financing options make the decision to go with a Carrier system even easier. And with our high-efficiency systems, you’ll continue to save money on your heating and cooling bill year after year. See your dealer for details.
For more information about Carrier® products or to learn how your home can benefit from a Carrier system, contact a dealer today.